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Data / Consumer complaints / Banco Popular De Puerto Rico / Vehicle loan or lease

Banco Popular De Puerto Rico: 32 CFPB complaints about vehicle loan or lease, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Banco Popular De Puerto Rico drew 32 consumer complaints about vehicle loan or lease in the CFPB database in the three years to November 6, 2026, 6.2% of its 516 complaints in that time. The most common issue was “Repossession”. The company responded on time to 100.0% of them, and 6.2% closed with monetary or other relief.

The request: Watch Banco Popular De Puerto Rico: each new CFPB complaint about vehicle loan or lease by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet vehicle loan or lease in Puerto Rico

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 32Complaints, last 3 years
  • 6.2%Share of the company's complaints
  • 100.0%Responded on time
  • 6.2%Closed with relief
  • Oct 2, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261546.9%
12 months to Nov 6, 20251237.5%
12 months to Nov 6, 2024515.6%

Issues

IssueComplaintsShare
Repossession928.1%
Incorrect information on your report618.8%
Getting a loan or lease515.6%
Managing the loan or lease412.5%
Problems at the end of the loan or lease39.4%
Struggling to pay your loan26.2%
Improper use of your report13.1%
Problem with a company's investigation into an existing problem13.1%
Unable to get your credit report or credit score13.1%

How the company responded

Company responseComplaintsShare
Closed with explanation3093.8%
Closed with monetary relief26.2%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Puerto Rico2371.9%
Florida39.4%
Alaska13.1%
North Carolina13.1%
New Jersey13.1%
South Dakota13.1%
Texas13.1%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 2, 2026Vehicle loan or leaseProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 23, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
July 29, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
June 4, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
June 2, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
May 6, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
April 8, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
March 22, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
February 8, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
January 17, 2026Vehicle loan or leaseIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 12, 2026Vehicle loan or leaseIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 12, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
January 9, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
December 31, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
December 22, 2025Vehicle loan or leaseIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 24, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 22, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
September 17, 2025Vehicle loan or leaseStruggling to pay your loanClosed with monetary reliefconsumerfinance.gov
August 16, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
June 6, 2025Vehicle loan or leaseImproper use of your reportClosed with explanationconsumerfinance.gov
May 14, 2025Vehicle loan or leaseRepossessionClosed with monetary reliefconsumerfinance.gov
May 7, 2025Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
April 28, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
February 10, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
January 22, 2025Vehicle loan or leaseIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.