Skip to the page
Get started free

Data / Consumer complaints / Automated Collection Services, Inc.

Automated Collection Services, Inc.: 124 CFPB consumer complaints in the last 3 years

Automated Collection Services, Inc. drew 124 consumer complaints in the CFPB database in the three years to November 6, 2026, and 302 since 2013. The largest group, 102, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 42. The company responded on time to 98.4% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Tennessee
  • 124Complaints, last 3 years
  • 302Complaints, all years
  • 98.4%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Sep 30, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 631
202547
202432
202340
202224
202139
202016
201914
20189
201710
201620
20159
20149
20132

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection10282.3%
Credit reporting or other personal consumer reports2116.9%
Student loan10.8%

Issues

IssueComplaintsShare
Attempts to collect debt not owed4233.9%
Written notification about debt2318.5%
False statements or representation129.7%
Took or threatened to take negative or legal action129.7%
Communication tactics97.3%
Incorrect information on your report97.3%
Improper use of your report64.8%
Problem with a company's investigation into an existing problem64.8%
Electronic communications43.2%
Dealing with your lender or servicer10.8%

How the company responded

Company responseComplaintsShare
Closed with explanation124100%

States

StateComplaintsShare
Tennessee3427.4%
Texas1512.1%
Georgia1411.3%
Florida129.7%
California86.5%
North Carolina54%
Ohio43.2%
Alabama32.4%
Arizona32.4%
Missouri32.4%
Nevada32.4%
Indiana21.6%
Kentucky21.6%
New Mexico21.6%
New York21.6%
Utah21.6%
Colorado10.8%
Illinois10.8%
Louisiana10.8%
Massachusetts10.8%
Maryland10.8%
Mississippi10.8%
Montana10.8%
Oregon10.8%
South Carolina10.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 30, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 31, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
August 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 29, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 7, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 24, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 16, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 16, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 15, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 11, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 28, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 23, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 8, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
April 7, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 3, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 27, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
March 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 25, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 23, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 5, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 16, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 10, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 5, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
December 22, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
December 1, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
November 24, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
November 19, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 10, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
November 3, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 3, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 20, 2025Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
October 7, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 25, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 22, 2025Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
September 5, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 5, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 2, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 31, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 28, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 24, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 4, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.