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Data / Consumer complaints / Ascendium Education Group

Ascendium Education Group: 60 CFPB consumer complaints in the last 3 years

Ascendium Education Group drew 60 consumer complaints in the CFPB database in the three years to November 6, 2026, and 315 since 2019. The largest group, 37, was about student loan, and the most common issue was “Dealing with your lender or servicer” with 22. The company responded on time to 98.3% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every student loan companyGet student loan in Florida
  • 60Complaints, last 3 years
  • 315Complaints, all years
  • 98.3%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Jun 24, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 618
202531
202411
202312
202224
202145
202079
201995

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Student loan3761.7%
Debt collection1728.3%
Credit reporting or other personal consumer reports610%

Issues

IssueComplaintsShare
Dealing with your lender or servicer2236.7%
Struggling to repay your loan915%
Written notification about debt711.7%
Attempts to collect debt not owed610%
Incorrect information on your report610%
Improper use of your report35%
False statements or representation23.3%
Problem with a company's investigation into an existing problem23.3%
Threatened to contact someone or share information improperly11.7%
Took or threatened to take negative or legal action11.7%
Unable to get your credit report or credit score11.7%

How the company responded

Company responseComplaintsShare
Closed with explanation60100%

States

StateComplaintsShare
Florida610%
California58.3%
Illinois58.3%
South Carolina46.7%
Texas46.7%
Georgia35%
Massachusetts35%
Minnesota35%
Ohio35%
Alabama23.3%
Louisiana23.3%
Michigan23.3%
Nevada23.3%
New York23.3%
Pennsylvania23.3%
Virginia23.3%
Wisconsin23.3%
Arizona11.7%
Maryland11.7%
Missouri11.7%
Nebraska11.7%
Oregon11.7%
Puerto Rico11.7%
South Dakota11.7%
Utah11.7%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
June 24, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
June 9, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
May 19, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
April 20, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
April 14, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
April 12, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
March 13, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
March 11, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
March 1, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
February 27, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
February 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 16, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
February 7, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
February 4, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
January 21, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
January 19, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
January 16, 2026Student loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 31, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
December 16, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
November 10, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
October 30, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 7, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 24, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
September 18, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 17, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
September 16, 2025Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 28, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
July 29, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
July 28, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
June 28, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
June 27, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 16, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 4, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 20, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 17, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 15, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
May 14, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 4, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
April 16, 2025Student loanImproper use of your reportClosed with explanationconsumerfinance.gov
April 4, 2025Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 21, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
March 5, 2025Student loanProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
February 7, 2025Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 4, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 20, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
January 15, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 15, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 4, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 21, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.