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Data / Consumer complaints / American Pacific Mortgage

American Pacific Mortgage: 31 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

American Pacific Mortgage drew 31 consumer complaints in the CFPB database in the three years to November 9, 2026, and 153 since 2012. The largest group, 23, was about mortgage, and the most common issue was “Closing on a mortgage” with 10. The company responded on time to 100.0% of the complaints, and 3.2% closed with monetary or other relief. The CFPB records the company as AMERICAN PACIFIC MORTGAGE.

The request: Watch American Pacific Mortgage: each new CFPB complaint by product and issue, with the date and the company response.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 31Complaints, last 3 years
  • 153Complaints, all years
  • 100.0%Responded on time
  • 3.2%Closed with relief
  • 3Products
  • Oct 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 917
20254
20249
202318
202221
202133
202014
20193
20188
20174
20167
20159
20143
20132
20121

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage2374.2%
Credit reporting or other personal consumer reports722.6%
Debt collection13.2%

Issues

IssueComplaintsShare
Closing on a mortgage1032.3%
Applying for a mortgage or refinancing an existing mortgage619.4%
Improper use of your report516.1%
Struggling to pay mortgage516.1%
Trouble during payment process26.5%
False statements or representation13.2%
Incorrect information on your report13.2%
Problem with a company's investigation into an existing problem13.2%

How the company responded

Company responseComplaintsShare
Closed with explanation3096.8%
Closed with monetary relief13.2%

States

StateComplaintsShare
California1032.3%
Texas516.1%
Arizona39.7%
Illinois39.7%
Iowa26.5%
North Carolina26.5%
Washington26.5%
Colorado13.2%
Michigan13.2%
Oregon13.2%

Latest 31 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 4, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 3, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 14, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 27, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 22, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 14, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 3, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 1, 2026MortgageClosing on a mortgageClosed with monetary reliefconsumerfinance.gov
June 20, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 29, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 5, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 23, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 23, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 21, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 13, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 3, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 10, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 9, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 7, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 22, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 16, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 11, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 5, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 30, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 14, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 12, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 7, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 27, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 22, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 18, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 10, 2023MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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