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Data / Consumer complaints / Acra Intermediate Holdings, LLC

Acra Intermediate Holdings, LLC: 71 CFPB consumer complaints in the last 3 years

Acra Intermediate Holdings, LLC drew 71 consumer complaints in the CFPB database in the three years to November 6, 2026, and 139 since 2020. The largest group, 60, was about mortgage, and the most common issue was “Trouble during payment process” with 28. The company responded on time to 98.6% of the complaints, and 14.1% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in California
  • 71Complaints, last 3 years
  • 139Complaints, all years
  • 98.6%Responded on time
  • 14.1%Closed with relief
  • 5Products
  • Sep 23, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 636
202527
20247
202314
202221
202128
20206

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage6084.5%
Credit reporting or other personal consumer reports79.9%
Debt collection22.8%
Debt or credit management11.4%
Money transfer, virtual currency, or money service11.4%

Issues

IssueComplaintsShare
Trouble during payment process2839.4%
Struggling to pay mortgage2433.8%
Incorrect information on your report68.5%
Applying for a mortgage or refinancing an existing mortgage34.2%
Closing on a mortgage34.2%
Problem with a company's investigation into an existing problem34.2%
Attempts to collect debt not owed11.4%
Didn't provide services promised11.4%
Electronic communications11.4%
Fraud or scam11.4%

How the company responded

Company responseComplaintsShare
Closed with explanation6084.5%
Closed with non-monetary relief79.9%
Closed with monetary relief34.2%
In progress11.4%

States

StateComplaintsShare
California1521.1%
Florida1216.9%
Georgia912.7%
Texas68.5%
Oklahoma45.6%
Pennsylvania34.2%
Arizona22.8%
Connecticut22.8%
New York22.8%
Ohio22.8%
Tennessee22.8%
Utah22.8%
Arkansas11.4%
Colorado11.4%
Illinois11.4%
Louisiana11.4%
North Carolina11.4%
Nevada11.4%
Washington11.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 23, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 18, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 16, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 3, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 24, 2026MortgageClosing on a mortgageClosed with monetary reliefconsumerfinance.gov
July 6, 2026MortgageTrouble during payment processClosed with monetary reliefconsumerfinance.gov
July 2, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 2, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 2, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 1, 2026MortgageTrouble during payment processClosed with monetary reliefconsumerfinance.gov
May 30, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 13, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 6, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 8, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 18, 2026MortgageClosing on a mortgageClosed with non-monetary reliefconsumerfinance.gov
March 5, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 4, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 4, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 3, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
February 20, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 11, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 5, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 2, 2026MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
January 27, 2026MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
January 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 21, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 20, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 13, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 12, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 8, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
December 30, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 24, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 23, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 17, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 11, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 11, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 5, 2025MortgageStruggling to pay mortgageClosed with non-monetary reliefconsumerfinance.gov
December 4, 2025MortgageStruggling to pay mortgageClosed with non-monetary reliefconsumerfinance.gov
December 4, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with non-monetary reliefconsumerfinance.gov
November 10, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 8, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 10, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 30, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 24, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.