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Data / Consumer complaints / 21st Mortgage Corp.

21st Mortgage Corp.: 432 CFPB consumer complaints in the last 3 years

21st Mortgage Corp. drew 432 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,141 since 2012. The largest group, 324, was about mortgage, and the most common issue was “Struggling to pay mortgage” with 148. The company responded on time to 98.8% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as 21ST MORTGAGE CORP..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in Texas
  • 432Complaints, last 3 years
  • 1,141Complaints, all years
  • 98.8%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Oct 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6157
2025175
202487
202371
202271
202168
202055
201932
201857
201773
201676
201583
201483
201333
201220

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage32475%
Credit reporting or other personal consumer reports8319.2%
Debt collection245.6%
Debt or credit management10.2%

Issues

IssueComplaintsShare
Struggling to pay mortgage14834.3%
Trouble during payment process10524.3%
Incorrect information on your report5212%
Closing on a mortgage358.1%
Applying for a mortgage or refinancing an existing mortgage276.2%
Problem with a company's investigation into an existing problem214.9%
Improper use of your report163.7%
Attempts to collect debt not owed102.3%
Took or threatened to take negative or legal action81.9%
Communication tactics40.9%
Credit monitoring or identity theft protection services30.7%
Didn't provide services promised10.2%
Electronic communications10.2%
Written notification about debt10.2%

How the company responded

Company responseComplaintsShare
Closed with explanation432100%

States

StateComplaintsShare
Texas9421.8%
Florida429.7%
Louisiana286.5%
North Carolina225.1%
South Carolina225.1%
Georgia214.9%
Alabama194.4%
Mississippi184.2%
Michigan163.7%
California143.2%
Minnesota143.2%
Illinois112.5%
Arkansas92.1%
New York92.1%
Oklahoma92.1%
Tennessee92.1%
Indiana81.9%
Kentucky81.9%
New Mexico81.9%
Ohio81.9%
Colorado61.4%
Arizona51.2%
Pennsylvania51.2%
Iowa40.9%
Missouri40.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 22, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 20, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 19, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 17, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 16, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 11, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 10, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 8, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 7, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 7, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 5, 2026MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 30, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 30, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 25, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 20, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 17, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 17, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 16, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 16, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 13, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 11, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 11, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 11, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 9, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 7, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 5, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 4, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 4, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 2, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 31, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 31, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 27, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 27, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 27, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 26, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 25, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 19, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 19, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 18, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 17, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 14, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 13, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 13, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 6, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 6, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.