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Data / Consumer complaints / West Coast Servicing, Inc.

West Coast Servicing, Inc.: 22 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

West Coast Servicing, Inc. drew 22 consumer complaints in the CFPB database in the three years to November 9, 2026, and 61 since 2016. The largest group, 15, was about mortgage, and the most common issue was “Struggling to pay mortgage” with 12. The company responded on time to 95.5% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch West Coast Servicing, Inc.: each new CFPB complaint by product and issue, with the date and the company response.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 22Complaints, last 3 years
  • 61Complaints, all years
  • 95.5%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Jul 29, 2025Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
20258
202414
20233
20225
20216
20204
20197
20186
20175
20163

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage1568.2%
Debt collection731.8%

Issues

IssueComplaintsShare
Struggling to pay mortgage1254.5%
Took or threatened to take negative or legal action313.6%
Attempts to collect debt not owed29.1%
False statements or representation29.1%
Trouble during payment process29.1%
Applying for a mortgage or refinancing an existing mortgage14.5%

How the company responded

Company responseComplaintsShare
Closed with explanation22100%

States

StateComplaintsShare
California627.3%
Florida418.2%
Georgia418.2%
Pennsylvania313.6%
Arizona14.5%
Michigan14.5%
Nevada14.5%
Oregon14.5%
Washington14.5%

Latest 22 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
July 29, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 18, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 30, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 19, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 10, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 4, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 29, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 28, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
November 6, 2024Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 1, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 13, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 7, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 10, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 10, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 5, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 23, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 30, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 3, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 21, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 26, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 18, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 20, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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