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Data / Consumer complaints / United Bankshares, Inc.

United Bankshares, Inc.: 95 CFPB consumer complaints in the last 3 years

United Bankshares, Inc. drew 95 consumer complaints in the CFPB database in the three years to November 6, 2026, and 242 since 2017. The largest group, 55, was about checking or savings account, and the most common issue was “Managing an account” with 36. The company responded on time to 97.9% of the complaints, and 1.1% closed with monetary or other relief. The CFPB records the company as UNITED BANKSHARES, INC..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in Virginia
  • 95Complaints, last 3 years
  • 242Complaints, all years
  • 97.9%Responded on time
  • 1.1%Closed with relief
  • 8Products
  • Sep 9, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 639
202534
202416
202332
202223
202135
202031
201912
201816
20174

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account5557.9%
Credit reporting or other personal consumer reports1717.9%
Mortgage1010.5%
Debt collection55.3%
Vehicle loan or lease44.2%
Credit card22.1%
Money transfer, virtual currency, or money service11.1%
Payday loan, title loan, personal loan, or advance loan11.1%

Issues

IssueComplaintsShare
Managing an account3637.9%
Closing an account1111.6%
Incorrect information on your report1111.6%
Problem with a company's investigation into an existing problem55.3%
Attempts to collect debt not owed44.2%
Problem with a lender or other company charging your account44.2%
Trouble during payment process44.2%
Applying for a mortgage or refinancing an existing mortgage33.2%
Problem caused by your funds being low33.2%
Improper use of your report22.1%
Managing the loan or lease22.1%
Repossession22.1%
Struggling to pay mortgage22.1%
Fraud or scam11.1%
Getting a credit card11.1%
Issues with repayment11.1%
Opening an account11.1%
Other features, terms, or problems11.1%
Written notification about debt11.1%

How the company responded

Company responseComplaintsShare
Closed with explanation9498.9%
Closed with monetary relief11.1%

States

StateComplaintsShare
Virginia2425.3%
North Carolina1616.8%
Maryland1515.8%
District of Columbia99.5%
South Carolina99.5%
West Virginia66.3%
Florida44.2%
Georgia44.2%
Pennsylvania44.2%
Texas22.1%
Michigan11.1%
New Jersey11.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 5, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 25, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 24, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 16, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
August 15, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 7, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 4, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 19, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
June 18, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
June 18, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 10, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 10, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 8, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 1, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
May 31, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
May 10, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
May 9, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
May 7, 2026Payday loan, title loan, personal loan, or advance loanIssues with repaymentClosed with explanationconsumerfinance.gov
May 4, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 15, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 17, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 18, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 5, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 31, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 30, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 27, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 5, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
December 30, 2025Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
December 15, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 13, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 12, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 6, 2025Checking or savings accountProblem caused by your funds being lowClosed with monetary reliefconsumerfinance.gov
December 1, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 11, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 8, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
October 7, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 29, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 19, 2025Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.