Data / Consumer complaints / Triad Financial Services, Inc.
Triad Financial Services, Inc.: 85 CFPB consumer complaints in the last 3 years
Triad Financial Services, Inc. drew 85 consumer complaints in the CFPB database in the three years to November 6, 2026, and 166 since 2013. The largest group, 67, was about mortgage, and the most common issue was “Trouble during payment process” with 39. The company responded on time to 96.5% of the complaints, and 9.4% closed with monetary or other relief. The CFPB records the company as TRIAD FINANCIAL SERVICES, INC..
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- 85Complaints, last 3 years
- 166Complaints, all years
- 96.5%Responded on time
- 9.4%Closed with relief
- 4Products
- Oct 23, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 31 |
| 2025 | 23 |
| 2024 | 27 |
| 2023 | 19 |
| 2022 | 14 |
| 2021 | 13 |
| 2020 | 19 |
| 2019 | 7 |
| 2018 | 1 |
| 2017 | 5 |
| 2016 | 1 |
| 2015 | 3 |
| 2014 | 2 |
| 2013 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Mortgage | 67 | 78.8% |
| Credit reporting or other personal consumer reports | 14 | 16.5% |
| Debt collection | 2 | 2.4% |
| Vehicle loan or lease | 2 | 2.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Trouble during payment process | 39 | 45.9% |
| Struggling to pay mortgage | 14 | 16.5% |
| Incorrect information on your report | 8 | 9.4% |
| Problem with a company's investigation into an existing problem | 6 | 7.1% |
| Improper use of your report | 5 | 5.9% |
| Applying for a mortgage or refinancing an existing mortgage | 4 | 4.7% |
| Closing on a mortgage | 4 | 4.7% |
| Managing the loan or lease | 1 | 1.2% |
| Repossession | 1 | 1.2% |
| Threatened to contact someone or share information improperly | 1 | 1.2% |
| Unable to get your credit report or credit score | 1 | 1.2% |
| Written notification about debt | 1 | 1.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 77 | 90.6% |
| Closed with monetary relief | 5 | 5.9% |
| Closed with non-monetary relief | 3 | 3.5% |
States
| State | Complaints | Share |
|---|---|---|
| Michigan | 13 | 15.3% |
| Texas | 9 | 10.6% |
| Florida | 7 | 8.2% |
| Indiana | 6 | 7.1% |
| Mississippi | 6 | 7.1% |
| California | 5 | 5.9% |
| Arizona | 4 | 4.7% |
| Georgia | 4 | 4.7% |
| Oklahoma | 4 | 4.7% |
| Arkansas | 3 | 3.5% |
| Missouri | 3 | 3.5% |
| Illinois | 2 | 2.4% |
| Kentucky | 2 | 2.4% |
| Louisiana | 2 | 2.4% |
| New York | 2 | 2.4% |
| Washington | 2 | 2.4% |
| Alabama | 1 | 1.2% |
| Iowa | 1 | 1.2% |
| Idaho | 1 | 1.2% |
| Maryland | 1 | 1.2% |
| Minnesota | 1 | 1.2% |
| North Dakota | 1 | 1.2% |
| Ohio | 1 | 1.2% |
| Oregon | 1 | 1.2% |
| South Carolina | 1 | 1.2% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 23, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 20, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 12, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 21, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 15, 2026 | Mortgage | Trouble during payment process | Closed with monetary relief | consumerfinance.gov |
| August 12, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 5, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| July 21, 2026 | Mortgage | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 6, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 2, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 2, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| June 5, 2026 | Mortgage | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| May 28, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| May 19, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| May 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 12, 2026 | Mortgage | Struggling to pay mortgage | Closed with monetary relief | consumerfinance.gov |
| March 12, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 27, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| February 18, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| February 1, 2026 | Mortgage | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 27, 2026 | Mortgage | Trouble during payment process | Closed with monetary relief | consumerfinance.gov |
| January 18, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| January 14, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| January 13, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| January 12, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| January 7, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| January 1, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| December 18, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| December 9, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| November 24, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| November 15, 2025 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| November 13, 2025 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| November 6, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| November 4, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 30, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 18, 2025 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| August 16, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 12, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 4, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 1, 2025 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| July 23, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| June 19, 2025 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| May 29, 2025 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| March 26, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 5, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| February 14, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Mortgage complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Vehicle loan or lease complaints
- Consumer complaints in Michigan
- Consumer complaints in Texas
- Consumer complaints in Florida
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.