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Data / Consumer complaints / The Bureaus, Inc.

The Bureaus, Inc.: 1,178 CFPB consumer complaints in the last 3 years

The Bureaus, Inc. drew 1,178 consumer complaints in the CFPB database in the three years to November 6, 2026, and 2,243 since 2013. The largest group, 898, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 396. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 1,178Complaints, last 3 years
  • 2,243Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Oct 31, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6415
2025508
2024239
2023116
2022168
2021356
2020199
201960
201858
201740
201625
201524
201422
201313

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection89876.2%
Credit reporting or other personal consumer reports26922.8%
Credit card90.8%
Debt or credit management20.2%

Issues

IssueComplaintsShare
Attempts to collect debt not owed39633.6%
Written notification about debt17414.8%
Took or threatened to take negative or legal action16814.3%
False statements or representation13311.3%
Incorrect information on your report13211.2%
Improper use of your report857.2%
Problem with a company's investigation into an existing problem524.4%
Communication tactics181.5%
Electronic communications50.4%
Threatened to contact someone or share information improperly40.3%
Getting a credit card20.2%
Other features, terms, or problems20.2%
Problem with a purchase shown on your statement20.2%
Closing your account10.1%
Problem with a company's investigation into an existing issue10.1%
Problem with customer service10.1%
Unable to get your credit report or credit score10.1%
Unauthorized withdrawals or charges10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation1,17799.9%
In progress10.1%

States

StateComplaintsShare
Texas15813.4%
Florida15613.2%
California1129.5%
Georgia958.1%
New York756.4%
Illinois625.3%
Pennsylvania574.8%
New Jersey423.6%
Maryland383.2%
Louisiana302.5%
North Carolina302.5%
Alabama292.5%
Michigan292.5%
South Carolina252.1%
Ohio232%
Indiana201.7%
Tennessee181.5%
Washington171.4%
Arkansas141.2%
Arizona141.2%
Colorado110.9%
Missouri110.9%
Nevada110.9%
Virginia110.9%
Mississippi100.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 31, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
October 23, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
October 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 11, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 10, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 6, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 2, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 2, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 2, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 1, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 28, 2026Debt collectionFalse statements or representationIn progressconsumerfinance.gov
September 26, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 23, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 17, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 15, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 14, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 12, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 5, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 4, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.