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Data / Consumer complaints / Ruoff Mortgage

Ruoff Mortgage: 19 CFPB complaints, last 3 years

The full list. Companies with consumer complaints to the CFPB: 5,399 rows, $133.99. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email. For agents and scripts: every list with its row count and price is at https://specstream.ai/data/lists.json.

Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Ruoff Mortgage drew 19 consumer complaints in the CFPB database in the three years to November 9, 2026, and 53 since 2015. The largest group, 17, was about mortgage, and the most common issue was “Trouble during payment process” with 7. The company responded on time to 100.0% of the complaints, and 10.5% closed with monetary or other relief. The CFPB records the company as RUOFF MORTGAGE.

The request: Watch Ruoff Mortgage: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 19Complaints, last 3 years
  • 53Complaints, all years
  • 100.0%Responded on time
  • 10.5%Closed with relief
  • 3Products
  • Sep 24, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 910
20257
20242
20233
20226
202110
20208
20181
20173
20162
20151

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage1789.5%
Credit reporting or other personal consumer reports15.3%
Debt collection15.3%

Issues

IssueComplaintsShare
Trouble during payment process736.8%
Struggling to pay mortgage421.1%
Closing on a mortgage315.8%
Improper use of your report210.5%
Applying for a mortgage or refinancing an existing mortgage15.3%
False statements or representation15.3%
Problem with a company's investigation into an existing problem15.3%

How the company responded

Company responseComplaintsShare
Closed with explanation1789.5%
Closed with monetary relief15.3%
Closed with non-monetary relief15.3%

States

StateComplaintsShare
Indiana1157.9%
Ohio526.3%
Illinois15.3%
Michigan15.3%
Tennessee15.3%

Latest 19 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 24, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 13, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 27, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
March 6, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 3, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 2, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 25, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 16, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 12, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 9, 2025MortgageImproper use of your reportClosed with explanationconsumerfinance.gov
September 3, 2025MortgageClosing on a mortgageClosed with monetary reliefconsumerfinance.gov
August 25, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 18, 2025MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 23, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 17, 2025MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
January 2, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 2, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 19, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.