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Data / Consumer complaints / Optio Solutions, LLC

Optio Solutions, LLC: 832 CFPB consumer complaints in the last 3 years

Optio Solutions, LLC drew 832 consumer complaints in the CFPB database in the three years to November 6, 2026, and 973 since 2013. The largest group, 675, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 272. The company responded on time to 99.4% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Texas
  • 832Complaints, last 3 years
  • 973Complaints, all years
  • 99.4%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Oct 23, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6442
2025299
202488
202327
20228
20217
20206
201913
201812
20177
201621
201525
201417
20131

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection67581.1%
Credit reporting or other personal consumer reports15618.8%
Debt or credit management10.1%

Issues

IssueComplaintsShare
Attempts to collect debt not owed27232.7%
Written notification about debt13616.3%
False statements or representation12815.4%
Took or threatened to take negative or legal action11013.2%
Incorrect information on your report10512.6%
Improper use of your report242.9%
Problem with a company's investigation into an existing problem242.9%
Communication tactics182.2%
Electronic communications91.1%
Problem with a company's investigation into an existing issue20.2%
Threatened to contact someone or share information improperly20.2%
Problem with fraud alerts or security freezes10.1%
Unauthorized withdrawals or charges10.1%

How the company responded

Company responseComplaintsShare
Closed with explanation82499%
In progress81%

States

StateComplaintsShare
Texas19523.4%
Florida11413.7%
Georgia748.9%
California718.5%
Illinois344.1%
North Carolina293.5%
Nevada253%
Arizona242.9%
Maryland242.9%
South Carolina222.6%
Alabama192.3%
Tennessee182.2%
Virginia182.2%
Washington172%
Pennsylvania151.8%
Ohio121.4%
Colorado101.2%
Louisiana101.2%
Missouri101.2%
Oregon101.2%
New York91.1%
Michigan70.8%
Minnesota70.8%
Wisconsin70.8%
Mississippi60.7%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 23, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 21, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 20, 2026Debt collectionFalse statements or representationIn progressconsumerfinance.gov
October 19, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 19, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 18, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 17, 2026Debt collectionElectronic communicationsIn progressconsumerfinance.gov
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 17, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionWritten notification about debtIn progressconsumerfinance.gov
October 15, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
October 15, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 13, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 13, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 12, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 11, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 10, 2026Debt collectionWritten notification about debtIn progressconsumerfinance.gov
October 10, 2026Debt collectionTook or threatened to take negative or legal actionIn progressconsumerfinance.gov
October 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 1, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 28, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 26, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 25, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 25, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 24, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 21, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 19, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 18, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 17, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 15, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 14, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 12, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.