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Data / Consumer complaints / Nexus Nova LLC

Nexus Nova LLC: 73 CFPB consumer complaints in the last 3 years

Nexus Nova LLC drew 73 consumer complaints in the CFPB database in the three years to November 6, 2026, and 75 since 2023. The largest group, 66, was about mortgage, and the most common issue was “Trouble during payment process” with 48. The company responded on time to 98.6% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 73Complaints, last 3 years
  • 75Complaints, all years
  • 98.6%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Oct 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 652
202521
20232

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage6690.4%
Credit reporting or other personal consumer reports56.8%
Debt collection22.7%

Issues

IssueComplaintsShare
Trouble during payment process4865.8%
Struggling to pay mortgage1013.7%
Problem with a company's investigation into an existing problem68.2%
Incorrect information on your report45.5%
Improper use of your report22.7%
Applying for a mortgage or refinancing an existing mortgage11.4%
Electronic communications11.4%
Threatened to contact someone or share information improperly11.4%

How the company responded

Company responseComplaintsShare
Closed with explanation6994.5%
In progress45.5%

States

StateComplaintsShare
Georgia1013.7%
California912.3%
Florida79.6%
Illinois56.8%
Texas56.8%
Arizona34.1%
Michigan34.1%
North Carolina34.1%
Pennsylvania34.1%
South Carolina34.1%
Connecticut22.7%
Louisiana22.7%
Massachusetts22.7%
New Jersey22.7%
Utah22.7%
Virginia22.7%
Washington22.7%
Wisconsin22.7%
Colorado11.4%
Kentucky11.4%
Maryland11.4%
New Hampshire11.4%
Ohio11.4%
Oklahoma11.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 17, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 15, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 14, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 14, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 12, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 5, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 1, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 19, 2026MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 14, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
August 12, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 11, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 11, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 6, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 4, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 1, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 12, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 7, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 30, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 24, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 17, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 16, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 14, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 11, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 3, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 24, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 21, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 19, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 18, 2026MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 15, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 17, 2026MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 15, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 8, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 17, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 6, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 5, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
March 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 7, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 6, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 6, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
January 31, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.