Skip to the page
Get started free

Data / Consumer complaints / MPOWER Financing, Public Benefit Corporation

MPOWER Financing, Public Benefit Corporation: 53 CFPB consumer complaints in the last 3 years

MPOWER Financing, Public Benefit Corporation drew 53 consumer complaints in the CFPB database in the three years to November 6, 2026, and 58 since 2022. The largest group, 32, was about student loan, and the most common issue was “Dealing with your lender or servicer” with 15. The company responded on time to 77.4% of the complaints, and 13.2% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every student loan companyGet student loan in Florida
  • 53Complaints, last 3 years
  • 58Complaints, all years
  • 77.4%Responded on time
  • 13.2%Closed with relief
  • 5Products
  • Oct 15, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 628
202514
20248
20237
20221

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Student loan3260.4%
Credit reporting or other personal consumer reports1732.1%
Payday loan, title loan, personal loan, or advance loan23.8%
Debt or credit management11.9%
Prepaid card11.9%

Issues

IssueComplaintsShare
Dealing with your lender or servicer1528.3%
Getting a loan1018.9%
Improper use of your report713.2%
Incorrect information on your report611.3%
Struggling to repay your loan47.5%
Problem with a company's investigation into an existing problem35.7%
Unable to get your credit report or credit score35.7%
Charged fees or interest you didn't expect11.9%
Credit monitoring or identity theft protection services11.9%
Didn't provide services promised11.9%
Problem getting a card or closing an account11.9%
Problem with the payoff process at the end of the loan11.9%

How the company responded

Company responseComplaintsShare
Closed with explanation4686.8%
Closed with non-monetary relief713.2%

States

StateComplaintsShare
Florida59.4%
California47.5%
Massachusetts47.5%
Texas47.5%
New York35.7%
Pennsylvania35.7%
Georgia23.8%
Maryland23.8%
Maine23.8%
Ohio23.8%
Washington23.8%
Colorado11.9%
District of Columbia11.9%
Kansas11.9%
New Jersey11.9%
South Carolina11.9%
Tennessee11.9%
Wisconsin11.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 15, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
October 4, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 4, 2026Student loanGetting a loanClosed with explanationconsumerfinance.gov
September 14, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
September 12, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
September 8, 2026Student loanGetting a loanClosed with explanationconsumerfinance.gov
August 26, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 21, 2026Student loanGetting a loanClosed with explanationconsumerfinance.gov
August 17, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
July 30, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
July 27, 2026Student loanGetting a loanClosed with non-monetary reliefconsumerfinance.gov
July 14, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
July 7, 2026Student loanGetting a loanClosed with explanationconsumerfinance.gov
July 5, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
June 29, 2026Student loanGetting a loanClosed with explanationconsumerfinance.gov
June 18, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 9, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
May 19, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
May 8, 2026Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
April 30, 2026Student loanGetting a loanClosed with explanationconsumerfinance.gov
April 10, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 8, 2026Student loanGetting a loanClosed with explanationconsumerfinance.gov
February 13, 2026Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 12, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with non-monetary reliefconsumerfinance.gov
January 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with non-monetary reliefconsumerfinance.gov
January 10, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
January 5, 2026Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
January 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 23, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
November 20, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
November 18, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
October 20, 2025Student loanStruggling to repay your loanClosed with explanationconsumerfinance.gov
September 15, 2025Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with non-monetary reliefconsumerfinance.gov
August 20, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 19, 2025Student loanDealing with your lender or servicerClosed with non-monetary reliefconsumerfinance.gov
August 19, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with non-monetary reliefconsumerfinance.gov
August 13, 2025Student loanGetting a loanClosed with explanationconsumerfinance.gov
July 29, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 28, 2025Student loanGetting a loanClosed with explanationconsumerfinance.gov
June 14, 2025Student loanDealing with your lender or servicerClosed with non-monetary reliefconsumerfinance.gov
April 5, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 2, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
December 18, 2024Student loanIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 14, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
July 26, 2024Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
July 22, 2024Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
June 5, 2024Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov
April 10, 2024Credit reporting or other personal consumer reportsUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
February 21, 2024Student loanCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
January 29, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.