Data / Consumer complaints / J J Marshall & Associates, Inc
J J Marshall & Associates, Inc: 154 CFPB consumer complaints in the last 3 years
J J Marshall & Associates, Inc drew 154 consumer complaints in the CFPB database in the three years to November 6, 2026, and 268 since 2015. The largest group, 117, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 47. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
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- 154Complaints, last 3 years
- 268Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 6Products
- May 28, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 34 |
| 2025 | 55 |
| 2024 | 56 |
| 2023 | 28 |
| 2022 | 23 |
| 2021 | 12 |
| 2020 | 10 |
| 2019 | 16 |
| 2018 | 11 |
| 2017 | 6 |
| 2016 | 13 |
| 2015 | 4 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 117 | 76% |
| Credit reporting or other personal consumer reports | 33 | 21.4% |
| Checking or savings account | 1 | 0.6% |
| Credit card | 1 | 0.6% |
| Debt or credit management | 1 | 0.6% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.6% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 47 | 30.5% |
| False statements or representation | 24 | 15.6% |
| Took or threatened to take negative or legal action | 24 | 15.6% |
| Written notification about debt | 19 | 12.3% |
| Improper use of your report | 13 | 8.4% |
| Incorrect information on your report | 11 | 7.1% |
| Problem with a company's investigation into an existing problem | 10 | 6.5% |
| Threatened to contact someone or share information improperly | 2 | 1.3% |
| Communication tactics | 1 | 0.6% |
| Confusing or missing disclosures | 1 | 0.6% |
| Opening an account | 1 | 0.6% |
| Problem with additional add-on products or services | 1 | 0.6% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 154 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Michigan | 77 | 50% |
| Illinois | 12 | 7.8% |
| South Carolina | 10 | 6.5% |
| Georgia | 9 | 5.8% |
| Texas | 9 | 5.8% |
| Indiana | 7 | 4.5% |
| Florida | 6 | 3.9% |
| Ohio | 6 | 3.9% |
| Alabama | 3 | 1.9% |
| Maryland | 2 | 1.3% |
| North Carolina | 2 | 1.3% |
| New Jersey | 2 | 1.3% |
| Tennessee | 2 | 1.3% |
| Kentucky | 1 | 0.6% |
| Louisiana | 1 | 0.6% |
| Missouri | 1 | 0.6% |
| Mississippi | 1 | 0.6% |
| Virginia | 1 | 0.6% |
| Washington | 1 | 0.6% |
| Wisconsin | 1 | 0.6% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| May 28, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| May 22, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| May 18, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| May 18, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| May 5, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| April 25, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| March 28, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| March 24, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 19, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| March 9, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 2, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| March 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| February 25, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 24, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 18, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 18, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| February 12, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 31, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 22, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 14, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 12, 2026 | Debt or credit management | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| January 12, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 12, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 11, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| January 8, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| January 7, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| January 6, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 3, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| December 31, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| December 31, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| December 29, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| December 28, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| December 22, 2025 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| December 18, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| December 3, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| December 2, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| November 30, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 28, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 27, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 17, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 12, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 11, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 11, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 6, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Checking or savings account complaints
- Every company with Credit card complaints
- Consumer complaints in Michigan
- Consumer complaints in Illinois
- Consumer complaints in South Carolina
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.