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Data / Consumer complaints / Hope Bancorp, Inc.

Hope Bancorp, Inc.: 53 CFPB consumer complaints in the last 3 years

Hope Bancorp, Inc. drew 53 consumer complaints in the CFPB database in the three years to November 6, 2026, and 108 since 2017. The largest group, 36, was about checking or savings account, and the most common issue was “Managing an account” with 20. The company responded on time to 84.9% of the complaints, and 7.5% closed with monetary or other relief. The CFPB records the company as HOPE BANCORP, INC..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in California
  • 53Complaints, last 3 years
  • 108Complaints, all years
  • 84.9%Responded on time
  • 7.5%Closed with relief
  • 6Products
  • Aug 20, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 620
202524
20249
20237
20223
202115
202010
201910
20189
20171

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account3667.9%
Mortgage917%
Money transfer, virtual currency, or money service47.5%
Credit reporting or other personal consumer reports23.8%
Credit card11.9%
Prepaid card11.9%

Issues

IssueComplaintsShare
Managing an account2037.7%
Opening an account1222.6%
Struggling to pay mortgage59.4%
Applying for a mortgage or refinancing an existing mortgage23.8%
Closing an account23.8%
Fraud or scam23.8%
Incorrect information on your report23.8%
Problem with a lender or other company charging your account23.8%
Improper use of your report11.9%
Money was not available when promised11.9%
Problem with a purchase shown on your statement11.9%
Problem with customer service11.9%
Trouble during payment process11.9%
Trouble using the card11.9%

How the company responded

Company responseComplaintsShare
Closed with explanation4992.5%
Closed with monetary relief47.5%

States

StateComplaintsShare
California2649.1%
New York1120.8%
Texas59.4%
Washington47.5%
New Jersey35.7%
Georgia11.9%
Illinois11.9%
Tennessee11.9%
Virginia11.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
August 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 6, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 12, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 12, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 8, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
May 29, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 19, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
May 18, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 14, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 22, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 8, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
April 1, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
March 7, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
February 12, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
February 4, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
February 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 13, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
December 31, 2025MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 12, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 29, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 15, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 12, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 9, 2025Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
September 25, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
September 15, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
July 14, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 21, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
April 7, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
April 7, 2025Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
April 1, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 30, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
March 26, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
March 25, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 18, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 14, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
February 25, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 21, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
February 18, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
February 11, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
February 4, 2025Prepaid cardTrouble using the cardClosed with explanationconsumerfinance.gov
February 4, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
November 5, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 10, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 5, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
September 25, 2024Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
September 10, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 6, 2024Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.