Data / Consumer complaints / Home Bancshares, Inc.
Home Bancshares, Inc.: 56 CFPB consumer complaints in the last 3 years
Home Bancshares, Inc. drew 56 consumer complaints in the CFPB database in the three years to November 6, 2026, and 142 since 2018. The largest group, 39, was about checking or savings account, and the most common issue was “Managing an account” with 19. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as HOME BANCSHARES, INC..
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- 56Complaints, last 3 years
- 142Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 6Products
- Oct 16, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 15 |
| 2025 | 32 |
| 2024 | 8 |
| 2023 | 12 |
| 2022 | 26 |
| 2021 | 14 |
| 2020 | 8 |
| 2019 | 10 |
| 2018 | 17 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 39 | 69.6% |
| Credit reporting or other personal consumer reports | 7 | 12.5% |
| Mortgage | 5 | 8.9% |
| Debt or credit management | 2 | 3.6% |
| Money transfer, virtual currency, or money service | 2 | 3.6% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 1.8% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 19 | 33.9% |
| Problem caused by your funds being low | 8 | 14.3% |
| Incorrect information on your report | 5 | 8.9% |
| Opening an account | 5 | 8.9% |
| Problem with a lender or other company charging your account | 5 | 8.9% |
| Closing an account | 2 | 3.6% |
| Fraud or scam | 2 | 3.6% |
| Problem with customer service | 2 | 3.6% |
| Struggling to pay mortgage | 2 | 3.6% |
| Applying for a mortgage or refinancing an existing mortgage | 1 | 1.8% |
| Closing on a mortgage | 1 | 1.8% |
| Credit monitoring or identity theft protection services | 1 | 1.8% |
| Getting a line of credit | 1 | 1.8% |
| Improper use of your report | 1 | 1.8% |
| Trouble during payment process | 1 | 1.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 56 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Arkansas | 21 | 37.5% |
| Florida | 21 | 37.5% |
| Texas | 5 | 8.9% |
| California | 3 | 5.4% |
| Tennessee | 3 | 5.4% |
| Alabama | 2 | 3.6% |
| Colorado | 1 | 1.8% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 16, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 17, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 17, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 6, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 28, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| April 24, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| April 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 4, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| February 19, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| February 17, 2026 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| December 19, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| November 18, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| November 12, 2025 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| November 7, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 19, 2025 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 16, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| October 4, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| September 29, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 22, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting a line of credit | Closed with explanation | consumerfinance.gov |
| September 16, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| August 28, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 27, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 15, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 3, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 26, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| June 13, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 4, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| May 13, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 12, 2025 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| May 5, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 8, 2025 | Debt or credit management | Problem with customer service | Closed with explanation | consumerfinance.gov |
| April 3, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 30, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| March 24, 2025 | Debt or credit management | Problem with customer service | Closed with explanation | consumerfinance.gov |
| March 17, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| March 14, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 12, 2025 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| March 6, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| February 16, 2025 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| January 24, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 17, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 8, 2025 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| September 30, 2024 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| September 3, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 20, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Mortgage complaints
- Every company with Debt or credit management complaints
- Consumer complaints in Arkansas
- Consumer complaints in Florida
- Consumer complaints in Texas
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.