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Data / Consumer complaints / Grey Inc

Grey Inc: 16 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Grey Inc drew 16 consumer complaints in the CFPB database in the three years to November 9, 2026, and 16 since 2025. The largest group, 13, was about money transfer, virtual currency, or money service, and the most common issue was “Other transaction problem” with 5. The company responded on time to 56.2% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Grey Inc: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.

Watch this company's complaintsGet every money transfer, virtual currency, or money service companyGet money transfer, virtual currency, or money service in Maryland

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 16Complaints, last 3 years
  • 16Complaints, all years
  • 56.2%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Sep 19, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 96
202510

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Money transfer, virtual currency, or money service1381.2%
Credit card212.5%
Checking or savings account16.2%

Issues

IssueComplaintsShare
Other transaction problem531.2%
Fraud or scam318.8%
Confusing or missing disclosures212.5%
Closing an account16.2%
Money was not available when promised16.2%
Problem with a purchase shown on your statement16.2%
Trouble accessing funds in your mobile or digital wallet16.2%
Trouble using your card16.2%
Wrong amount charged or received16.2%

How the company responded

Company responseComplaintsShare
Closed with explanation1593.8%
Untimely response16.2%

States

StateComplaintsShare
Maryland16.2%
New York16.2%

Latest 16 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 19, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 20, 2026Credit cardProblem with a purchase shown on your statementUntimely responseconsumerfinance.gov
April 7, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
April 3, 2026Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
March 1, 2026Credit cardTrouble using your cardClosed with explanationconsumerfinance.gov
January 22, 2026Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
December 19, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
November 26, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
October 1, 2025Money transfer, virtual currency, or money serviceWrong amount charged or receivedClosed with explanationconsumerfinance.gov
August 24, 2025Money transfer, virtual currency, or money serviceConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
June 22, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
May 29, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
May 26, 2025Money transfer, virtual currency, or money serviceTrouble accessing funds in your mobile or digital walletClosed with explanationconsumerfinance.gov
May 22, 2025Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
May 14, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
January 9, 2025Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.