Data / Consumer complaints / GLA Collection Company, Inc.

GLA Collection Company, Inc.: 367 CFPB consumer complaints in the last 3 years

Name: CFPB consumer complaints against GLA Collection Company, Inc.
Creator: SpecStream
License: https://creativecommons.org/licenses/by/4.0/

GLA Collection Company, Inc. drew 367 consumer complaints in the CFPB database in the three years to November 6, 2026, and 1,029 since 2013. The largest group, 305, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 119. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaints Get every debt collection company Get debt collection in Kentucky

367Complaints, last 3 years
1,029Complaints, all years
100.0%Responded on time
0.0%Closed with relief
3Products
Nov 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

Year	Complaints
2026, to Nov 6	96
2025	180
2024	86
2023	59
2022	76
2021	92
2020	76
2019	70
2018	54
2017	95
2016	55
2015	45
2014	37
2013	8

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Product	Complaints	Share
Debt collection	305	83.1%
Credit reporting or other personal consumer reports	59	16.1%
Debt or credit management	3	0.8%

Issues

Issue	Complaints	Share
Attempts to collect debt not owed	119	32.4%
Took or threatened to take negative or legal action	69	18.8%
Written notification about debt	45	12.3%
False statements or representation	42	11.4%
Communication tactics	28	7.6%
Incorrect information on your report	22	6%
Problem with a company's investigation into an existing problem	21	5.7%
Improper use of your report	15	4.1%
Confusing or misleading advertising or marketing	1	0.3%
Confusing or missing disclosures	1	0.3%
Electronic communications	1	0.3%
Problem with a company's investigation into an existing issue	1	0.3%
Problem with customer service	1	0.3%
Threatened to contact someone or share information improperly	1	0.3%

How the company responded

Company response	Complaints	Share
Closed with explanation	367	100%

States

State	Complaints	Share
Kentucky	130	35.4%
Indiana	110	30%
Florida	45	12.3%
Ohio	20	5.4%
Texas	17	4.6%
Georgia	8	2.2%
Tennessee	7	1.9%
Illinois	5	1.4%
South Carolina	5	1.4%
California	3	0.8%
Oklahoma	3	0.8%
Alabama	2	0.5%
Colorado	2	0.5%
Louisiana	2	0.5%
Maryland	2	0.5%
Pennsylvania	2	0.5%
Minnesota	1	0.3%
North Carolina	1	0.3%
Nevada	1	0.3%
Utah	1	0.3%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

Received	Product	Issue	Company response	Source
November 4, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 18, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 18, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 18, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 18, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 17, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
October 14, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 7, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
October 2, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
September 27, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
September 24, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
September 22, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
September 12, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
September 1, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
August 31, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
August 27, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
August 26, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
August 25, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
August 23, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
August 21, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
August 4, 2026	Debt collection	Electronic communications	Closed with explanation	consumerfinance.gov
August 4, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
August 3, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
July 27, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
July 11, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
July 10, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
July 9, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
July 9, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
July 4, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
June 25, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
June 24, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
June 22, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
June 15, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
June 9, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
June 3, 2026	Debt collection	Communication tactics	Closed with explanation	consumerfinance.gov
June 2, 2026	Credit reporting or other personal consumer reports	Problem with a company's investigation into an existing problem	Closed with explanation	consumerfinance.gov
May 29, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
May 26, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
May 22, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
May 22, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
May 18, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
May 16, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
May 14, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
May 14, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
May 14, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
May 14, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
May 14, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
May 14, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
May 12, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
May 11, 2026	Debt collection	Communication tactics	Closed with explanation	consumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.