Data / Consumer complaints / Garrison Investment Group
Garrison Investment Group: 125 CFPB consumer complaints in the last 3 years
Garrison Investment Group drew 125 consumer complaints in the CFPB database in the three years to November 6, 2026, and 185 since 2016. The largest group, 54, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Charged fees or interest you didn't expect” with 22. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
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- 125Complaints, last 3 years
- 185Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 5Products
- Oct 14, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 57 |
| 2025 | 41 |
| 2024 | 24 |
| 2023 | 21 |
| 2022 | 8 |
| 2021 | 9 |
| 2020 | 6 |
| 2019 | 4 |
| 2018 | 8 |
| 2017 | 3 |
| 2016 | 4 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 54 | 43.2% |
| Credit reporting or other personal consumer reports | 45 | 36% |
| Debt collection | 21 | 16.8% |
| Credit card | 3 | 2.4% |
| Debt or credit management | 2 | 1.6% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Charged fees or interest you didn't expect | 22 | 17.6% |
| Improper use of your report | 20 | 16% |
| Incorrect information on your report | 19 | 15.2% |
| Took or threatened to take negative or legal action | 13 | 10.4% |
| Problem when making payments | 10 | 8% |
| Getting the loan | 9 | 7.2% |
| Problem with a company's investigation into an existing problem | 8 | 6.4% |
| Problem with additional add-on products or services | 6 | 4.8% |
| Attempts to collect debt not owed | 3 | 2.4% |
| False statements or representation | 2 | 1.6% |
| Fees or interest | 2 | 1.6% |
| Struggling to pay your loan | 2 | 1.6% |
| Written notification about debt | 2 | 1.6% |
| Communication tactics | 1 | 0.8% |
| Confusing or missing disclosures | 1 | 0.8% |
| Credit monitoring or identity theft protection services | 1 | 0.8% |
| Other features, terms, or problems | 1 | 0.8% |
| Problem with customer service | 1 | 0.8% |
| Problem with the payoff process at the end of the loan | 1 | 0.8% |
| Was approved for a loan, but didn't receive the money | 1 | 0.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 125 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 25 | 20% |
| Texas | 16 | 12.8% |
| California | 13 | 10.4% |
| Georgia | 8 | 6.4% |
| Maryland | 8 | 6.4% |
| North Carolina | 7 | 5.6% |
| New Jersey | 5 | 4% |
| Ohio | 5 | 4% |
| New York | 4 | 3.2% |
| Alabama | 3 | 2.4% |
| Missouri | 3 | 2.4% |
| Pennsylvania | 3 | 2.4% |
| Illinois | 2 | 1.6% |
| Michigan | 2 | 1.6% |
| Nevada | 2 | 1.6% |
| South Carolina | 2 | 1.6% |
| Virginia | 2 | 1.6% |
| Arkansas | 1 | 0.8% |
| Arizona | 1 | 0.8% |
| Colorado | 1 | 0.8% |
| District of Columbia | 1 | 0.8% |
| Iowa | 1 | 0.8% |
| Indiana | 1 | 0.8% |
| Kansas | 1 | 0.8% |
| Kentucky | 1 | 0.8% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 14, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| October 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| August 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| August 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| July 26, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 24, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Debt or credit management | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| June 24, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| June 24, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| June 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| June 5, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| June 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| June 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 1, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| June 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| May 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| May 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| May 15, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| May 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 23, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| April 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| April 15, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| April 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| April 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 6, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 1, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| March 31, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| March 30, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| March 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| March 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| March 10, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| March 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| March 3, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| March 2, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 26, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| February 25, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Credit card complaints
- Consumer complaints in Florida
- Consumer complaints in Texas
- Consumer complaints in California
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.