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Data / Consumer complaints / Dollar Mutual Bancorp

Dollar Mutual Bancorp: 136 CFPB consumer complaints in the last 3 years

Dollar Mutual Bancorp drew 136 consumer complaints in the CFPB database in the three years to November 6, 2026, and 178 since 2022. The largest group, 53, was about checking or savings account, and the most common issue was “Managing an account” with 30. The company responded on time to 100.0% of the complaints, and 8.8% closed with monetary or other relief. The CFPB records the company as DOLLAR MUTUAL BANCORP.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 136Complaints, last 3 years
  • 178Complaints, all years
  • 100.0%Responded on time
  • 8.8%Closed with relief
  • 7Products
  • Oct 22, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 645
202548
202437
202342
20226

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account3022.1%
Incorrect information on your report2216.2%
Trouble during payment process1511%
Improper use of your report85.9%
Problem with a company's investigation into an existing problem75.1%
Opening an account64.4%
Problem caused by your funds being low64.4%
Attempts to collect debt not owed53.7%
Closing an account53.7%
Problem with a lender or other company charging your account53.7%
Took or threatened to take negative or legal action53.7%
Other features, terms, or problems32.2%
Problem when making payments32.2%
Problem with a purchase shown on your statement21.5%
Struggling to pay mortgage21.5%
Struggling to pay your loan21.5%
Unable to get your credit report or credit score21.5%
Applying for a mortgage or refinancing an existing mortgage10.7%
Closing on a mortgage10.7%
Credit monitoring or identity theft protection services10.7%
Fees or interest10.7%
Getting the loan10.7%
Other transaction problem10.7%
Problem with additional add-on products or services10.7%
Struggling to pay your bill10.7%

How the company responded

Company responseComplaintsShare
Closed with explanation12491.2%
Closed with monetary relief75.1%
Closed with non-monetary relief53.7%

States

StateComplaintsShare
Ohio5641.2%
Pennsylvania5339%
Virginia118.1%
North Carolina42.9%
Texas42.9%
Georgia21.5%
Idaho10.7%
Illinois10.7%
Indiana10.7%
New Jersey10.7%
Tennessee10.7%
West Virginia10.7%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 22, 2026Credit cardCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
October 13, 2026Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
October 12, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 5, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
September 30, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 16, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
August 13, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 27, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 21, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
July 14, 2026Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
July 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 29, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 26, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 22, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 13, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 28, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 27, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 23, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 23, 2026Checking or savings accountProblem caused by your funds being lowClosed with monetary reliefconsumerfinance.gov
March 12, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 3, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 11, 2026Checking or savings accountIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 11, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 10, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 25, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 23, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 20, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 14, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
January 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 4, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
January 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 2, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 31, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 30, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 19, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
December 11, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 9, 2025Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.