Data / Consumer complaints / Dollar Mutual Bancorp
Dollar Mutual Bancorp: 136 CFPB consumer complaints in the last 3 years
Dollar Mutual Bancorp drew 136 consumer complaints in the CFPB database in the three years to November 6, 2026, and 178 since 2022. The largest group, 53, was about checking or savings account, and the most common issue was “Managing an account” with 30. The company responded on time to 100.0% of the complaints, and 8.8% closed with monetary or other relief. The CFPB records the company as DOLLAR MUTUAL BANCORP.
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- 136Complaints, last 3 years
- 178Complaints, all years
- 100.0%Responded on time
- 8.8%Closed with relief
- 7Products
- Oct 22, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 45 |
| 2025 | 48 |
| 2024 | 37 |
| 2023 | 42 |
| 2022 | 6 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 53 | 39% |
| Credit reporting or other personal consumer reports | 35 | 25.7% |
| Mortgage | 20 | 14.7% |
| Credit card | 13 | 9.6% |
| Debt collection | 10 | 7.4% |
| Payday loan, title loan, personal loan, or advance loan | 4 | 2.9% |
| Money transfer, virtual currency, or money service | 1 | 0.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 30 | 22.1% |
| Incorrect information on your report | 22 | 16.2% |
| Trouble during payment process | 15 | 11% |
| Improper use of your report | 8 | 5.9% |
| Problem with a company's investigation into an existing problem | 7 | 5.1% |
| Opening an account | 6 | 4.4% |
| Problem caused by your funds being low | 6 | 4.4% |
| Attempts to collect debt not owed | 5 | 3.7% |
| Closing an account | 5 | 3.7% |
| Problem with a lender or other company charging your account | 5 | 3.7% |
| Took or threatened to take negative or legal action | 5 | 3.7% |
| Other features, terms, or problems | 3 | 2.2% |
| Problem when making payments | 3 | 2.2% |
| Problem with a purchase shown on your statement | 2 | 1.5% |
| Struggling to pay mortgage | 2 | 1.5% |
| Struggling to pay your loan | 2 | 1.5% |
| Unable to get your credit report or credit score | 2 | 1.5% |
| Applying for a mortgage or refinancing an existing mortgage | 1 | 0.7% |
| Closing on a mortgage | 1 | 0.7% |
| Credit monitoring or identity theft protection services | 1 | 0.7% |
| Fees or interest | 1 | 0.7% |
| Getting the loan | 1 | 0.7% |
| Other transaction problem | 1 | 0.7% |
| Problem with additional add-on products or services | 1 | 0.7% |
| Struggling to pay your bill | 1 | 0.7% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 124 | 91.2% |
| Closed with monetary relief | 7 | 5.1% |
| Closed with non-monetary relief | 5 | 3.7% |
States
| State | Complaints | Share |
|---|---|---|
| Ohio | 56 | 41.2% |
| Pennsylvania | 53 | 39% |
| Virginia | 11 | 8.1% |
| North Carolina | 4 | 2.9% |
| Texas | 4 | 2.9% |
| Georgia | 2 | 1.5% |
| Idaho | 1 | 0.7% |
| Illinois | 1 | 0.7% |
| Indiana | 1 | 0.7% |
| New Jersey | 1 | 0.7% |
| Tennessee | 1 | 0.7% |
| West Virginia | 1 | 0.7% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 22, 2026 | Credit card | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| October 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| October 5, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| September 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 21, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| July 14, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | consumerfinance.gov |
| July 11, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 29, 2026 | Credit card | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 4, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 3, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 22, 2026 | Credit card | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 15, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 13, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 6, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 28, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 23, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| March 23, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with monetary relief | consumerfinance.gov |
| March 12, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 9, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 3, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| February 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| February 14, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| February 11, 2026 | Checking or savings account | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 11, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 10, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 25, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| January 23, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 20, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| January 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 14, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| January 10, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| January 4, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| January 2, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 2, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 2, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| December 31, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| December 30, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 19, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| December 11, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| December 9, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Mortgage complaints
- Every company with Credit card complaints
- Consumer complaints in Ohio
- Consumer complaints in Pennsylvania
- Consumer complaints in Virginia
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.