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Data / Consumer complaints / DHI Mortgage Company

DHI Mortgage Company: 97 CFPB consumer complaints in the last 3 years

DHI Mortgage Company drew 97 consumer complaints in the CFPB database in the three years to November 6, 2026, and 239 since 2012. The largest group, 65, was about mortgage, and the most common issue was “Applying for a mortgage or refinancing an existing mortgage” with 30. The company responded on time to 100.0% of the complaints, and 10.3% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 97Complaints, last 3 years
  • 239Complaints, all years
  • 100.0%Responded on time
  • 10.3%Closed with relief
  • 3Products
  • Oct 26, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 635
202535
202424
202323
202220
202120
202011
201912
201811
20179
201611
20157
20145
20137
20129

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage6567%
Credit reporting or other personal consumer reports3030.9%
Debt collection22.1%

Issues

IssueComplaintsShare
Applying for a mortgage or refinancing an existing mortgage3030.9%
Improper use of your report2626.8%
Closing on a mortgage1919.6%
Trouble during payment process1212.4%
Incorrect information on your report55.2%
Struggling to pay mortgage33.1%
Attempts to collect debt not owed11%
False statements or representation11%

How the company responded

Company responseComplaintsShare
Closed with explanation8688.7%
Closed with monetary relief66.2%
Closed with non-monetary relief44.1%
In progress11%

States

StateComplaintsShare
Florida2626.8%
Texas2121.6%
Georgia88.2%
South Carolina44.1%
Tennessee44.1%
Arizona33.1%
Maryland33.1%
North Carolina33.1%
Nevada33.1%
Ohio33.1%
Alabama22.1%
California22.1%
New Mexico22.1%
Pennsylvania22.1%
Utah22.1%
Washington22.1%
Illinois11%
Indiana11%
Louisiana11%
Michigan11%
Virginia11%
Wisconsin11%
West Virginia11%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 26, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 26, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 22, 2026MortgageClosing on a mortgageClosed with monetary reliefconsumerfinance.gov
October 17, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 16, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 29, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 23, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 27, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 18, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
August 14, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 17, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 17, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 15, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 13, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
June 24, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
June 16, 2026MortgageClosing on a mortgageClosed with monetary reliefconsumerfinance.gov
May 18, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 14, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 11, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 8, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 7, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 29, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 28, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 28, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 27, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 13, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 13, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 5, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
February 26, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 5, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 2, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 14, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
January 7, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
December 12, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 12, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
December 5, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
November 27, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
November 24, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
November 15, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 12, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 8, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 30, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 28, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 25, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 9, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 18, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 8, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 27, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.