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Data / Consumer complaints / Credit Service Company / Debt collection

Credit Service Company: 75 CFPB complaints about debt collection, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Credit Service Company drew 75 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 72.1% of its 104 complaints in that time. The most common issue was “Attempts to collect debt not owed”. The company responded on time to 0.0% of them, and 0.0% closed with monetary or other relief.

The request: Watch Credit Service Company: each new CFPB complaint about debt collection by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 75Complaints, last 3 years
  • 72.1%Share of the company's complaints
  • 0.0%Responded on time
  • 0.0%Closed with relief
  • Sep 29, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20264053.3%
12 months to Nov 6, 20252533.3%
12 months to Nov 6, 20241013.3%

Issues

IssueComplaintsShare
Attempts to collect debt not owed3141.3%
Written notification about debt1621.3%
Took or threatened to take negative or legal action1520%
False statements or representation810.7%
Communication tactics45.3%
Electronic communications11.3%

How the company responded

Company responseComplaintsShare
Untimely response75100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas5269.3%
Oklahoma56.7%
Georgia34%
New Mexico34%
Colorado22.7%
Florida22.7%
Montana22.7%
Arkansas11.3%
Arizona11.3%
Indiana11.3%
Louisiana11.3%
Ohio11.3%
West Virginia11.3%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 29, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
September 22, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
August 25, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
August 22, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
August 21, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
August 15, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
July 20, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
July 19, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
June 2, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
June 2, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
May 26, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
May 25, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
May 24, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
April 28, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
April 14, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
April 8, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
April 8, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
April 8, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
March 26, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
March 22, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
March 10, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
February 27, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
February 13, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
February 10, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
February 7, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.