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Data / Consumer complaints / Consumer Collection Management. Inc

Consumer Collection Management. Inc: 221 CFPB consumer complaints in the last 3 years

Consumer Collection Management. Inc drew 221 consumer complaints in the CFPB database in the three years to November 6, 2026, and 434 since 2014. The largest group, 182, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 70. The company responded on time to 84.6% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 221Complaints, last 3 years
  • 434Complaints, all years
  • 84.6%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Oct 31, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 682
202582
202455
202319
202245
202121
202026
201914
201827
201722
201616
20159
201416

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection18282.4%
Credit reporting or other personal consumer reports3817.2%
Debt or credit management10.5%

Issues

IssueComplaintsShare
Attempts to collect debt not owed7031.7%
Written notification about debt4419.9%
False statements or representation3314.9%
Incorrect information on your report2511.3%
Took or threatened to take negative or legal action2410.9%
Communication tactics83.6%
Improper use of your report73.2%
Problem with a company's investigation into an existing problem62.7%
Electronic communications20.9%
Confusing or missing disclosures10.5%
Threatened to contact someone or share information improperly10.5%

How the company responded

Company responseComplaintsShare
Closed with explanation221100%

States

StateComplaintsShare
Missouri6931.2%
Illinois2812.7%
Indiana2210%
Florida146.3%
Georgia125.4%
Ohio125.4%
Virginia104.5%
Texas73.2%
Pennsylvania62.7%
Alabama52.3%
Kansas52.3%
Colorado41.8%
North Carolina41.8%
Tennessee41.8%
California31.4%
Michigan31.4%
Arkansas20.9%
Kentucky20.9%
Nebraska20.9%
Oklahoma20.9%
Arizona10.5%
Iowa10.5%
New Jersey10.5%
New York10.5%
South Carolina10.5%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 31, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 29, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 14, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
October 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 5, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 31, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 27, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 10, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 21, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 11, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 10, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 9, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 6, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
July 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 30, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 24, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 16, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 15, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 12, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 9, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
June 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 11, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 9, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 8, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 6, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 4, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 26, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 26, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
April 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 2, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.