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Data / Consumer complaints / Congress Collection Corp

Congress Collection Corp: 36 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Congress Collection Corp drew 36 consumer complaints in the CFPB database in the three years to November 9, 2026, and 219 since 2014. The largest group, 24, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 7. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as CONGRESS COLLECTION CORP.

The request: Watch Congress Collection Corp: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 36Complaints, last 3 years
  • 219Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Dec 22, 2024Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
202435
202316
202241
202153
202027
201915
201820
20173
20163
20152
20144

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection2466.7%
Credit reporting or other personal consumer reports1233.3%

Issues

IssueComplaintsShare
Attempts to collect debt not owed719.4%
Problem with a company's investigation into an existing problem616.7%
Took or threatened to take negative or legal action616.7%
Written notification about debt616.7%
Improper use of your report411.1%
Communication tactics25.6%
False statements or representation25.6%
Incorrect information on your report25.6%
Threatened to contact someone or share information improperly12.8%

How the company responded

Company responseComplaintsShare
Closed with explanation36100%

States

StateComplaintsShare
Michigan3083.3%
Illinois411.1%
Colorado12.8%
Texas12.8%

Latest 36 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
December 22, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 6, 2024Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 3, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 2, 2024Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 28, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 10, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 10, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 5, 2024Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 4, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 3, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 31, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 13, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 10, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 7, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 2, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 8, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 14, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 14, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 13, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 3, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 25, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
March 27, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 19, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
March 14, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 11, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 5, 2024Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 26, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 24, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
February 24, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
February 21, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 21, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 14, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 7, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 1, 2024Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
January 8, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
December 16, 2023Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.