Data / Consumer complaints / Click n' Close, Inc.
Click n' Close, Inc.: 124 CFPB consumer complaints in the last 3 years
Click n' Close, Inc. drew 124 consumer complaints in the CFPB database in the three years to November 6, 2026, and 166 since 2022. The largest group, 92, was about mortgage, and the most common issue was “Trouble during payment process” with 38. The company responded on time to 98.4% of the complaints, and 3.2% closed with monetary or other relief.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 124Complaints, last 3 years
- 166Complaints, all years
- 98.4%Responded on time
- 3.2%Closed with relief
- 3Products
- Oct 20, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 51 |
| 2025 | 47 |
| 2024 | 24 |
| 2023 | 30 |
| 2022 | 14 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Mortgage | 92 | 74.2% |
| Credit reporting or other personal consumer reports | 28 | 22.6% |
| Debt collection | 4 | 3.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Trouble during payment process | 38 | 30.6% |
| Struggling to pay mortgage | 30 | 24.2% |
| Incorrect information on your report | 20 | 16.1% |
| Closing on a mortgage | 13 | 10.5% |
| Problem with a company's investigation into an existing problem | 8 | 6.5% |
| Applying for a mortgage or refinancing an existing mortgage | 6 | 4.8% |
| Improper use of your report | 5 | 4% |
| Attempts to collect debt not owed | 2 | 1.6% |
| False statements or representation | 1 | 0.8% |
| Took or threatened to take negative or legal action | 1 | 0.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 120 | 96.8% |
| Closed with monetary relief | 4 | 3.2% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 21 | 16.9% |
| Florida | 13 | 10.5% |
| Ohio | 11 | 8.9% |
| Michigan | 9 | 7.3% |
| Georgia | 7 | 5.6% |
| North Carolina | 7 | 5.6% |
| Tennessee | 7 | 5.6% |
| Maryland | 5 | 4% |
| Arkansas | 4 | 3.2% |
| Oklahoma | 4 | 3.2% |
| Kentucky | 3 | 2.4% |
| Louisiana | 3 | 2.4% |
| Arizona | 2 | 1.6% |
| California | 2 | 1.6% |
| Missouri | 2 | 1.6% |
| Nebraska | 2 | 1.6% |
| New Mexico | 2 | 1.6% |
| South Carolina | 2 | 1.6% |
| Virginia | 2 | 1.6% |
| Washington | 2 | 1.6% |
| Wisconsin | 2 | 1.6% |
| Alaska | 1 | 0.8% |
| Alabama | 1 | 0.8% |
| Connecticut | 1 | 0.8% |
| Illinois | 1 | 0.8% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 4, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 1, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Mortgage | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 2, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 25, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| August 12, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 26, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Mortgage | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 16, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 5, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| July 2, 2026 | Mortgage | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| June 29, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| June 28, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| June 18, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| June 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 18, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 14, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| June 10, 2026 | Mortgage | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 6, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| June 2, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| June 2, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| May 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 12, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| May 11, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| May 6, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| May 1, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| April 28, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| April 20, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| April 8, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| March 25, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| March 22, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| February 24, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| February 24, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| February 1, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| January 28, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| January 26, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| January 25, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| January 24, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Mortgage complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Consumer complaints in Texas
- Consumer complaints in Florida
- Consumer complaints in Ohio
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.