Skip to the page
Get started free

Data / Consumer complaints / Chrysalis Holdings LLC / Mortgage

Chrysalis Holdings LLC: 65 CFPB complaints about mortgage, last 3 years

Chrysalis Holdings LLC drew 65 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 89.0% of its 73 complaints in that time. The most common issue was “Applying for a mortgage or refinancing an existing mortgage”. The company responded on time to 100.0% of them, and 1.5% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every company for this productGet mortgage in Florida
  • 65Complaints, last 3 years
  • 89.0%Share of the company's complaints
  • 100.0%Responded on time
  • 1.5%Closed with relief
  • Oct 10, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20263046.2%
12 months to Nov 6, 20251929.2%
12 months to Nov 6, 20241624.6%

Issues

IssueComplaintsShare
Applying for a mortgage or refinancing an existing mortgage3553.8%
Trouble during payment process1421.5%
Closing on a mortgage1015.4%
Struggling to pay mortgage46.2%
Improper use of your report23.1%

How the company responded

Company responseComplaintsShare
Closed with explanation6295.4%
In progress23.1%
Closed with monetary relief11.5%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida812.3%
Georgia69.2%
Virginia69.2%
North Carolina46.2%
Pennsylvania46.2%
Tennessee46.2%
California34.6%
Ohio34.6%
Texas34.6%
Wisconsin34.6%
Alabama23.1%
Arizona23.1%
Iowa23.1%
Michigan23.1%
Minnesota23.1%
Oklahoma23.1%
South Carolina23.1%
Alaska11.5%
Idaho11.5%
Missouri11.5%
Mississippi11.5%
Nebraska11.5%
Oregon11.5%
Washington11.5%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 10, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
September 23, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 21, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 15, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 7, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 5, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 22, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 8, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 31, 2026MortgageImproper use of your reportClosed with explanationconsumerfinance.gov
July 15, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 9, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 6, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 21, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 17, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 18, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 13, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 6, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 24, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 7, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 3, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 1, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 26, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 18, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
January 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.