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Data / Consumer complaints / Chrysalis Holdings LLC

Chrysalis Holdings LLC: 73 CFPB consumer complaints in the last 3 years

Chrysalis Holdings LLC drew 73 consumer complaints in the CFPB database in the three years to November 6, 2026, and 251 since 2012. The largest group, 65, was about mortgage, and the most common issue was “Applying for a mortgage or refinancing an existing mortgage” with 35. The company responded on time to 100.0% of the complaints, and 1.4% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every mortgage companyGet mortgage in Florida
  • 73Complaints, last 3 years
  • 251Complaints, all years
  • 100.0%Responded on time
  • 1.4%Closed with relief
  • 5Products
  • Oct 10, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 629
202520
202421
202313
202227
202124
202023
201910
201818
201717
201613
201517
20149
20137
20123

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage6589%
Credit reporting or other personal consumer reports45.5%
Payday loan, title loan, personal loan, or advance loan22.7%
Debt collection11.4%
Debt or credit management11.4%

Issues

IssueComplaintsShare
Applying for a mortgage or refinancing an existing mortgage3547.9%
Trouble during payment process1419.2%
Closing on a mortgage1013.7%
Struggling to pay mortgage45.5%
Improper use of your report34.1%
Incorrect information on your report34.1%
Confusing or misleading advertising or marketing11.4%
Didn't provide services promised11.4%
Problem with a company's investigation into an existing problem11.4%
Took or threatened to take negative or legal action11.4%

How the company responded

Company responseComplaintsShare
Closed with explanation7095.9%
In progress22.7%
Closed with monetary relief11.4%

States

StateComplaintsShare
Florida912.3%
Georgia68.2%
Virginia68.2%
North Carolina56.8%
Alabama45.5%
Pennsylvania45.5%
Tennessee45.5%
Wisconsin45.5%
California34.1%
Michigan34.1%
Ohio34.1%
Texas34.1%
Arizona22.7%
Iowa22.7%
Minnesota22.7%
Oklahoma22.7%
South Carolina22.7%
Alaska11.4%
Arkansas11.4%
Idaho11.4%
Maryland11.4%
Missouri11.4%
Mississippi11.4%
Nebraska11.4%
Oregon11.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 10, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
September 23, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 21, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 15, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 7, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
September 5, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 22, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 8, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 31, 2026MortgageImproper use of your reportClosed with explanationconsumerfinance.gov
July 15, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 9, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 6, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 21, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 17, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 9, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 23, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 18, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 13, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
May 6, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 24, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 10, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 7, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 3, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 1, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 26, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 18, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
January 22, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 14, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 19, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 6, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 15, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
November 12, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 22, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 1, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 6, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 4, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 2, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 19, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
July 27, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 23, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
June 18, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 11, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 3, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
February 18, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 2, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
January 17, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 11, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 7, 2025MortgageImproper use of your reportClosed with explanationconsumerfinance.gov
December 23, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.