Data / Consumer complaints / Central Portfolio Control Inc.

Central Portfolio Control Inc.: 2,867 CFPB consumer complaints in the last 3 years

Name: CFPB consumer complaints against Central Portfolio Control Inc.
Creator: SpecStream
License: https://creativecommons.org/licenses/by/4.0/

Central Portfolio Control Inc. drew 2,867 consumer complaints in the CFPB database in the three years to November 6, 2026, and 3,500 since 2013. The largest group, 2,337, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 1,001. The company responded on time to 99.9% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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2,867Complaints, last 3 years
3,500Complaints, all years
99.9%Responded on time
0.0%Closed with relief
7Products
Nov 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

Year	Complaints
2026, to Nov 6	1,302
2025	1,172
2024	360
2023	231
2022	140
2021	92
2020	40
2019	41
2018	28
2017	17
2016	22
2015	22
2014	30
2013	3

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Product	Complaints	Share
Debt collection	2,337	81.5%
Credit reporting or other personal consumer reports	501	17.5%
Debt or credit management	8	0.3%
Student loan	8	0.3%
Payday loan, title loan, personal loan, or advance loan	7	0.2%
Credit card	4	0.1%
Vehicle loan or lease	2	0.1%

Issues

Issue	Complaints	Share
Attempts to collect debt not owed	1,001	34.9%
Took or threatened to take negative or legal action	434	15.1%
Written notification about debt	396	13.8%
False statements or representation	280	9.8%
Incorrect information on your report	280	9.8%
Improper use of your report	132	4.6%
Communication tactics	109	3.8%
Problem with a company's investigation into an existing problem	82	2.9%
Electronic communications	70	2.4%
Threatened to contact someone or share information improperly	47	1.6%
Dealing with your lender or servicer	5	0.2%
Credit monitoring or identity theft protection services	3	0.1%
Problem with customer service	3	0.1%
Problem with fraud alerts or security freezes	3	0.1%
Charged upfront or unexpected fees	2	0.1%
Didn't provide services promised	2	0.1%
Getting a loan or lease	2	0.1%
Problem with a company's investigation into an existing issue	2	0.1%
Received a loan you didn't apply for	2	0.1%
Unable to get your credit report or credit score	2	0.1%
Charged fees or interest you didn't expect	1	0.1%
Closing your account	1	0.1%
Confusing or missing disclosures	1	0.1%
Getting a loan	1	0.1%
Issue where my lender is my school	1	0.1%

How the company responded

Company response	Complaints	Share
Closed with explanation	2,867	100%

States

State	Complaints	Share
Texas	707	24.7%
Florida	389	13.6%
Georgia	203	7.1%
South Carolina	150	5.2%
California	138	4.8%
Arizona	108	3.8%
Louisiana	86	3%
Alabama	77	2.7%
Ohio	76	2.7%
North Carolina	70	2.4%
Tennessee	59	2.1%
Pennsylvania	57	2%
Illinois	53	1.8%
New Jersey	50	1.7%
New York	46	1.6%
Virginia	42	1.5%
Indiana	38	1.3%
Michigan	37	1.3%
Oklahoma	37	1.3%
Washington	36	1.3%
Missouri	35	1.2%
Nebraska	35	1.2%
Colorado	32	1.1%
Nevada	32	1.1%
Arkansas	30	1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

Received	Product	Issue	Company response	Source
November 5, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
November 5, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
November 4, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 31, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 29, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 29, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 29, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 29, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 28, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 28, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 28, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
October 27, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 27, 2026	Debt or credit management	Problem with customer service	Closed with explanation	consumerfinance.gov
October 27, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 26, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 26, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
October 25, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 24, 2026	Debt collection	Threatened to contact someone or share information improperly	Closed with explanation	consumerfinance.gov
October 24, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 24, 2026	Credit reporting or other personal consumer reports	Improper use of your report	Closed with explanation	consumerfinance.gov
October 24, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 23, 2026	Debt collection	Communication tactics	Closed with explanation	consumerfinance.gov
October 23, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 23, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 23, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
October 22, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 21, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
October 21, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 21, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 20, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 20, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 19, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 19, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 18, 2026	Debt collection	Took or threatened to take negative or legal action	Closed with explanation	consumerfinance.gov
October 18, 2026	Debt collection	Threatened to contact someone or share information improperly	Closed with explanation	consumerfinance.gov
October 17, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
October 17, 2026	Debt collection	False statements or representation	Closed with explanation	consumerfinance.gov
October 17, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 16, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 16, 2026	Debt collection	Electronic communications	Closed with explanation	consumerfinance.gov
October 16, 2026	Debt collection	Attempts to collect debt not owed	Closed with explanation	consumerfinance.gov
October 15, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 15, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 14, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov
October 14, 2026	Debt collection	Written notification about debt	Closed with explanation	consumerfinance.gov
October 14, 2026	Credit reporting or other personal consumer reports	Incorrect information on your report	Closed with explanation	consumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.