Data / Consumer complaints / Beacon Financial Corporation
Beacon Financial Corporation: 83 CFPB consumer complaints in the last 3 years
Beacon Financial Corporation drew 83 consumer complaints in the CFPB database in the three years to November 6, 2026, and 169 since 2019. The largest group, 54, was about checking or savings account, and the most common issue was “Managing an account” with 28. The company responded on time to 95.2% of the complaints, and 18.1% closed with monetary or other relief. The CFPB records the company as BEACON FINANCIAL CORPORATION.
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- 83Complaints, last 3 years
- 169Complaints, all years
- 95.2%Responded on time
- 18.1%Closed with relief
- 8Products
- Nov 5, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 34 |
| 2025 | 30 |
| 2024 | 17 |
| 2023 | 14 |
| 2022 | 17 |
| 2021 | 20 |
| 2020 | 20 |
| 2019 | 17 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 54 | 65.1% |
| Mortgage | 10 | 12% |
| Credit card | 5 | 6% |
| Credit reporting or other personal consumer reports | 5 | 6% |
| Payday loan, title loan, personal loan, or advance loan | 3 | 3.6% |
| Debt collection | 2 | 2.4% |
| Money transfer, virtual currency, or money service | 2 | 2.4% |
| Vehicle loan or lease | 2 | 2.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 28 | 33.7% |
| Closing an account | 7 | 8.4% |
| Opening an account | 6 | 7.2% |
| Problem caused by your funds being low | 6 | 7.2% |
| Problem with a lender or other company charging your account | 6 | 7.2% |
| Trouble during payment process | 6 | 7.2% |
| Incorrect information on your report | 4 | 4.8% |
| Problem when making payments | 3 | 3.6% |
| Problems at the end of the loan or lease | 2 | 2.4% |
| Struggling to pay mortgage | 2 | 2.4% |
| Advertising and marketing, including promotional offers | 1 | 1.2% |
| Applying for a mortgage or refinancing an existing mortgage | 1 | 1.2% |
| Attempts to collect debt not owed | 1 | 1.2% |
| Charged fees or interest you didn't expect | 1 | 1.2% |
| Closing on a mortgage | 1 | 1.2% |
| False statements or representation | 1 | 1.2% |
| Getting a credit card | 1 | 1.2% |
| Improper use of your report | 1 | 1.2% |
| Incorrect exchange rate | 1 | 1.2% |
| Other features, terms, or problems | 1 | 1.2% |
| Problem with a company's investigation into an existing problem | 1 | 1.2% |
| Problem with a purchase shown on your statement | 1 | 1.2% |
| Problem with customer service | 1 | 1.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 67 | 80.7% |
| Closed with monetary relief | 14 | 16.9% |
| Closed with non-monetary relief | 1 | 1.2% |
| In progress | 1 | 1.2% |
States
| State | Complaints | Share |
|---|---|---|
| Massachusetts | 29 | 34.9% |
| New York | 24 | 28.9% |
| Connecticut | 8 | 9.6% |
| Rhode Island | 6 | 7.2% |
| Missouri | 4 | 4.8% |
| Texas | 3 | 3.6% |
| Florida | 2 | 2.4% |
| Vermont | 2 | 2.4% |
| North Carolina | 1 | 1.2% |
| Pennsylvania | 1 | 1.2% |
| Utah | 1 | 1.2% |
| Virginia | 1 | 1.2% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| November 5, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| October 1, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| September 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 26, 2026 | Mortgage | Trouble during payment process | Closed with monetary relief | consumerfinance.gov |
| September 22, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| September 20, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| July 28, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with monetary relief | consumerfinance.gov |
| July 24, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| July 21, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| June 24, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 1, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with non-monetary relief | consumerfinance.gov |
| June 1, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 27, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 5, 2026 | Credit card | Problem when making payments | Closed with explanation | consumerfinance.gov |
| May 4, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 1, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| April 30, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 17, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| April 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 7, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| March 30, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 19, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 18, 2026 | Credit card | Getting a credit card | Closed with explanation | consumerfinance.gov |
| March 4, 2026 | Mortgage | Trouble during payment process | Closed with monetary relief | consumerfinance.gov |
| February 27, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| February 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 13, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| February 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| February 4, 2026 | Credit card | Problem with a purchase shown on your statement | Closed with explanation | consumerfinance.gov |
| January 26, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with monetary relief | consumerfinance.gov |
| January 15, 2026 | Checking or savings account | Closing an account | Closed with monetary relief | consumerfinance.gov |
| January 7, 2026 | Checking or savings account | Closing an account | Closed with monetary relief | consumerfinance.gov |
| December 16, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| November 24, 2025 | Money transfer, virtual currency, or money service | Problem with customer service | Closed with explanation | consumerfinance.gov |
| November 20, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| November 20, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| November 20, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 13, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 7, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| August 21, 2025 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| August 14, 2025 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| August 1, 2025 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| July 27, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 29, 2025 | Checking or savings account | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| May 24, 2025 | Credit card | Advertising and marketing, including promotional offers | Closed with explanation | consumerfinance.gov |
| May 14, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| May 14, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| May 13, 2025 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Mortgage complaints
- Every company with Credit card complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Consumer complaints in Massachusetts
- Consumer complaints in New York
- Consumer complaints in Connecticut
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.