Skip to the page

Data / Consumer complaints / Auto Finance USA, LLC

Auto Finance USA, LLC: 19 CFPB complaints, last 3 years

The full list. Companies with consumer complaints to the CFPB: 5,399 rows, $133.99. $10 of credit on sign-up, no card. Pay by card with no account. Prices exclude VAT. CSV and Excel files with the columns this page does not show (company, company as the CFPB records it, complaints, last 3 years, complaints, last 12 months, complaints, 12 months before, complaints, 12 months before that and 8 more), which open on your screen as soon as the payment clears and come by email. For agents and scripts: every list with its row count and price is at https://specstream.ai/data/lists.json.

Get the first 200 rows free

Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Auto Finance USA, LLC drew 19 consumer complaints in the CFPB database in the three years to November 9, 2026, and 19 since 2024. The largest group, 14, was about vehicle loan or lease, and the most common issue was “Managing the loan or lease” with 6. The company responded on time to 73.7% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as AUTO FINANCE USA, LLC.

The request: Watch Auto Finance USA, LLC: each new CFPB complaint by product and issue, with the date and the company response.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 19Complaints, last 3 years
  • 19Complaints, all years
  • 73.7%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Sep 2, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 99
20256
20244

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing the loan or lease631.6%
Repossession526.3%
Communication tactics210.5%
Struggling to pay your loan210.5%
Attempts to collect debt not owed15.3%
Incorrect information on your report15.3%
Problems at the end of the loan or lease15.3%
Took or threatened to take negative or legal action15.3%

How the company responded

Company responseComplaintsShare
Closed with explanation1789.5%
Untimely response210.5%

States

StateComplaintsShare
Oklahoma1789.5%
Guam15.3%
Texas15.3%

Latest 19 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 2, 2026Vehicle loan or leaseStruggling to pay your loanUntimely responseconsumerfinance.gov
August 18, 2026Vehicle loan or leaseManaging the loan or leaseUntimely responseconsumerfinance.gov
July 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 28, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 17, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 15, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
March 26, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
March 2, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
February 10, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 25, 2025Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
August 31, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 22, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
June 5, 2025Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov
April 7, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
April 2, 2025Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
October 16, 2024Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
July 23, 2024Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
July 18, 2024Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
June 22, 2024Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

$10 of credit on sign-up, no card.

Get the first 200 rows free