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Data / Consumer complaints / Atlantic Bay Mortgage Group LLC / Mortgage

Atlantic Bay Mortgage Group LLC: 32 CFPB complaints about mortgage, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Atlantic Bay Mortgage Group LLC drew 32 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 91.4% of its 35 complaints in that time. The most common issue was “Trouble during payment process”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.

The request: Watch Atlantic Bay Mortgage Group LLC: each new CFPB complaint about mortgage by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 32Complaints, last 3 years
  • 91.4%Share of the company's complaints
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • Sep 27, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261443.8%
12 months to Nov 6, 20251031.2%
12 months to Nov 6, 2024825%

Issues

IssueComplaintsShare
Trouble during payment process1237.5%
Closing on a mortgage721.9%
Applying for a mortgage or refinancing an existing mortgage618.8%
Struggling to pay mortgage515.6%
Incorrect information on your report13.1%
Unable to get your credit report or credit score13.1%

How the company responded

Company responseComplaintsShare
Closed with explanation32100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
North Carolina1546.9%
Virginia825%
South Carolina26.2%
California13.1%
Delaware13.1%
Florida13.1%
Georgia13.1%
Kentucky13.1%
Pennsylvania13.1%
Texas13.1%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 27, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 24, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 8, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 16, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 27, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 23, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 21, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 21, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 20, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 14, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 1, 2026MortgageUnable to get your credit report or credit scoreClosed with explanationconsumerfinance.gov
February 23, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
November 26, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
November 16, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 16, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 9, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 3, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 26, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 25, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 7, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 10, 2025MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 7, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
December 14, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
December 1, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 20, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.