Data / Consumer complaints / Atlantic Bay Mortgage Group LLC
Atlantic Bay Mortgage Group LLC: 35 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Atlantic Bay Mortgage Group LLC drew 35 consumer complaints in the CFPB database in the three years to November 6, 2026, and 114 since 2014. The largest group, 32, was about mortgage, and the most common issue was “Trouble during payment process” with 12. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as ATLANTIC BAY MORTGAGE GROUP LLC.
The request: Watch Atlantic Bay Mortgage Group LLC: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 35Complaints, last 3 years
- 114Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 2Products
- Sep 27, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 14 |
| 2025 | 10 |
| 2024 | 9 |
| 2023 | 11 |
| 2022 | 7 |
| 2021 | 12 |
| 2020 | 15 |
| 2019 | 5 |
| 2018 | 9 |
| 2017 | 10 |
| 2016 | 7 |
| 2015 | 2 |
| 2014 | 3 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Mortgage | 32 | 91.4% |
| Credit reporting or other personal consumer reports | 3 | 8.6% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Trouble during payment process | 12 | 34.3% |
| Closing on a mortgage | 7 | 20% |
| Applying for a mortgage or refinancing an existing mortgage | 6 | 17.1% |
| Struggling to pay mortgage | 5 | 14.3% |
| Incorrect information on your report | 3 | 8.6% |
| Improper use of your report | 1 | 2.9% |
| Unable to get your credit report or credit score | 1 | 2.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 35 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| North Carolina | 16 | 45.7% |
| Virginia | 8 | 22.9% |
| South Carolina | 3 | 8.6% |
| California | 2 | 5.7% |
| Delaware | 1 | 2.9% |
| Florida | 1 | 2.9% |
| Georgia | 1 | 2.9% |
| Kentucky | 1 | 2.9% |
| Pennsylvania | 1 | 2.9% |
| Texas | 1 | 2.9% |
Latest 35 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 27, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| August 24, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 27, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| June 16, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| May 6, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| April 23, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| March 21, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| March 21, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| March 20, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| March 14, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| March 1, 2026 | Mortgage | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| February 23, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| November 26, 2025 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| November 16, 2025 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| October 16, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| September 9, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| September 3, 2025 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| June 26, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| June 25, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| May 7, 2025 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| February 10, 2025 | Mortgage | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 7, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| December 14, 2024 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| December 1, 2024 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| October 20, 2024 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| October 18, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 9, 2024 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| September 17, 2024 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| August 26, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 9, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 18, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| December 5, 2023 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| November 16, 2023 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Mortgage complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Consumer complaints in North Carolina
- Consumer complaints in Virginia
- Consumer complaints in South Carolina
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.