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Data / Consumer complaints / American Collections Enterprise, Inc. / Debt collection

American Collections Enterprise, Inc.: 60 CFPB complaints about debt collection, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

American Collections Enterprise, Inc. drew 60 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 84.5% of its 71 complaints in that time. The most common issue was “Attempts to collect debt not owed”. The company responded on time to 93.3% of them, and 0.0% closed with monetary or other relief.

The request: Watch American Collections Enterprise, Inc.: each new CFPB complaint about debt collection by issue, with the date and the company response. $10 of work on sign-up, no card.

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  • 60Complaints, last 3 years
  • 84.5%Share of the company's complaints
  • 93.3%Responded on time
  • 0.0%Closed with relief
  • May 20, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 202635%
12 months to Nov 6, 20253761.7%
12 months to Nov 6, 20242033.3%

Issues

IssueComplaintsShare
Attempts to collect debt not owed2541.7%
False statements or representation1321.7%
Written notification about debt1016.7%
Communication tactics610%
Took or threatened to take negative or legal action58.3%
Threatened to contact someone or share information improperly11.7%

How the company responded

Company responseComplaintsShare
Closed with explanation5693.3%
Untimely response46.7%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Maryland3253.3%
Virginia813.3%
Delaware610%
Texas46.7%
Louisiana35%
Arizona11.7%
District of Columbia11.7%
Iowa11.7%
Illinois11.7%
Indiana11.7%
Oklahoma11.7%
Pennsylvania11.7%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
May 20, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
March 4, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
January 6, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
October 16, 2025Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
August 1, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 17, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 23, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 28, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 28, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 17, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 15, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 12, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 9, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 22, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 18, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 17, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 16, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 10, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 9, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 2, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 2, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 1, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
March 19, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 22, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 12, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.