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Data / Consumer complaints / American Collections Enterprise, Inc.

American Collections Enterprise, Inc.: 71 CFPB consumer complaints in the last 3 years

American Collections Enterprise, Inc. drew 71 consumer complaints in the CFPB database in the three years to November 6, 2026, and 405 since 2013. The largest group, 60, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 25. The company responded on time to 88.7% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 71Complaints, last 3 years
  • 405Complaints, all years
  • 88.7%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • May 20, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 66
202535
202426
202328
202240
202149
202044
201927
201817
201723
201628
201538
201440
20134

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection6084.5%
Credit reporting or other personal consumer reports1115.5%

Issues

IssueComplaintsShare
Attempts to collect debt not owed2535.2%
False statements or representation1318.3%
Written notification about debt1014.1%
Incorrect information on your report79.9%
Communication tactics68.5%
Took or threatened to take negative or legal action57%
Improper use of your report22.8%
Problem with a company's investigation into an existing problem22.8%
Threatened to contact someone or share information improperly11.4%

How the company responded

Company responseComplaintsShare
Closed with explanation6388.7%
Untimely response811.3%

States

StateComplaintsShare
Maryland3752.1%
Virginia912.7%
Delaware68.5%
Texas57%
Louisiana34.2%
District of Columbia22.8%
Illinois22.8%
Pennsylvania22.8%
Arizona11.4%
Iowa11.4%
Indiana11.4%
Michigan11.4%
Oklahoma11.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
May 20, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
March 4, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
March 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
February 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
January 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
January 6, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
November 6, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
October 16, 2025Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
August 1, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 17, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 27, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 23, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 28, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 28, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 17, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 15, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 12, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 9, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 22, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 18, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 17, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 16, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 10, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 9, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 2, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 2, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 1, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
March 19, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 22, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 12, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 11, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 7, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
February 7, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 3, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 27, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 25, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
January 10, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 4, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 3, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 2, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
January 2, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
December 30, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 22, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 21, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
November 22, 2024Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
November 19, 2024Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
November 15, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 25, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 21, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 12, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.