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Data / Consumer complaints / Advance Service Group

Advance Service Group: 10 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Advance Service Group drew 10 consumer complaints in the CFPB database in the three years to November 9, 2026, and 10 since 2026. The largest group, 6, was about debt collection, and the most common issue was “Took or threatened to take negative or legal action” with 3. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Advance Service Group: each new CFPB complaint by product and issue, with the date and the company response.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 10Complaints, last 3 years
  • 10Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Oct 28, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 910

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Took or threatened to take negative or legal action330%
Attempts to collect debt not owed110%
Charged fees or interest you didn't expect110%
Electronic communications110%
False statements or representation110%
Getting the loan110%
Problem when making payments110%
Problem with additional add-on products or services110%

How the company responded

Company responseComplaintsShare
In progress660%
Closed with explanation440%

States

StateComplaintsShare
California440%
Florida220%
North Carolina110%
Nevada110%
Virginia110%
Washington110%

Latest 10 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 28, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanIn progressconsumerfinance.gov
October 27, 2026Debt collectionTook or threatened to take negative or legal actionIn progressconsumerfinance.gov
September 19, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
September 18, 2026Debt collectionTook or threatened to take negative or legal actionIn progressconsumerfinance.gov
August 12, 2026Debt collectionTook or threatened to take negative or legal actionIn progressconsumerfinance.gov
July 29, 2026Debt collectionFalse statements or representationIn progressconsumerfinance.gov
June 24, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
May 8, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
March 24, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
March 18, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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