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Data / Consumer complaints / AC AutoPay LLC, Denver, CO Branch

AC AutoPay LLC, Denver, CO Branch: 106 CFPB consumer complaints in the last 3 years

AC AutoPay LLC, Denver, CO Branch drew 106 consumer complaints in the CFPB database in the three years to November 6, 2026, and 210 since 2013. The largest group, 71, was about vehicle loan or lease, and the most common issue was “Getting a loan or lease” with 52. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 106Complaints, last 3 years
  • 210Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Nov 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 634
202547
202422
202319
202213
202115
202014
201912
201811
20176
20164
201510
20142
20131

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Getting a loan or lease5249.1%
Improper use of your report2927.4%
Problems at the end of the loan or lease87.5%
Managing the loan or lease76.6%
Incorrect information on your report43.8%
Problem with the payoff process at the end of the loan32.8%
Problem with a company's investigation into an existing problem10.9%
Repossession10.9%
Took or threatened to take negative or legal action10.9%

How the company responded

Company responseComplaintsShare
Closed with explanation106100%

States

StateComplaintsShare
California1312.3%
Texas1211.3%
Florida1110.4%
Arizona98.5%
Illinois65.7%
Georgia54.7%
Ohio54.7%
Wisconsin43.8%
Maryland32.8%
Michigan32.8%
New York32.8%
Indiana21.9%
Kentucky21.9%
Louisiana21.9%
Missouri21.9%
Mississippi21.9%
North Carolina21.9%
Nebraska21.9%
Nevada21.9%
Pennsylvania21.9%
Washington21.9%
West Virginia21.9%
Connecticut10.9%
Iowa10.9%
Massachusetts10.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 5, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
November 2, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
October 29, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
October 12, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
October 7, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
October 6, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
October 5, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
October 4, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 19, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
September 7, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 11, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
July 31, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
July 29, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
July 16, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
June 24, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
June 16, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
May 27, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
May 25, 2026Vehicle loan or leaseImproper use of your reportClosed with explanationconsumerfinance.gov
May 14, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
May 13, 2026Vehicle loan or leaseImproper use of your reportClosed with explanationconsumerfinance.gov
May 13, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
May 7, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
May 5, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
May 1, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
April 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 14, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
April 6, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
April 3, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
April 3, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 26, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
March 17, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
February 25, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
February 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 17, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
December 18, 2025Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
November 24, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
November 21, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
November 13, 2025Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
November 6, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 24, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
October 14, 2025Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
October 14, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
September 24, 2025Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
September 20, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 18, 2025Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
September 16, 2025Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
September 12, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
August 25, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
August 22, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
August 18, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.