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Data / Consumer complaints / United Community Bank

United Community Bank: 66 CFPB consumer complaints in the last 3 years

United Community Bank drew 66 consumer complaints in the CFPB database in the three years to November 6, 2026, and 162 since 2018. The largest group, 33, was about checking or savings account, and the most common issue was “Managing an account” with 20. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as UNITED COMMUNITY BANK.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in Georgia
  • 66Complaints, last 3 years
  • 162Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 7Products
  • Oct 23, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 621
202526
202417
202318
202227
202115
202018
201910
201810

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account3350%
Mortgage1218.2%
Money transfer, virtual currency, or money service710.6%
Credit reporting or other personal consumer reports57.6%
Vehicle loan or lease46.1%
Debt collection34.5%
Credit card23%

Issues

IssueComplaintsShare
Managing an account2030.3%
Closing on a mortgage46.1%
Fraud or scam46.1%
Incorrect information on your report46.1%
Problem caused by your funds being low46.1%
Trouble during payment process46.1%
Applying for a mortgage or refinancing an existing mortgage34.5%
Closing an account34.5%
Managing the loan or lease34.5%
Opening an account34.5%
Attempts to collect debt not owed23%
Problem with a company's investigation into an existing problem23%
Problem with a lender or other company charging your account23%
Advertising and marketing, including promotional offers11.5%
False statements or representation11.5%
Money was not available when promised11.5%
Other transaction problem11.5%
Problem with a company's investigation into an existing issue11.5%
Problem with a purchase shown on your statement11.5%
Problem with customer service11.5%
Repossession11.5%

How the company responded

Company responseComplaintsShare
Closed with explanation66100%

States

StateComplaintsShare
Georgia2943.9%
South Carolina1116.7%
North Carolina69.1%
Tennessee69.1%
Florida57.6%
Alabama34.5%
Virginia23%
Colorado11.5%
New Jersey11.5%
Utah11.5%
Vermont11.5%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 23, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 15, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 24, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
September 22, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 8, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 6, 2026Credit cardAdvertising and marketing, including promotional offersClosed with explanationconsumerfinance.gov
August 21, 2026Checking or savings accountProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 5, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
July 3, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
July 1, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
June 27, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
June 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 19, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 18, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 18, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 5, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 10, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
March 16, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 13, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
February 24, 2026Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
January 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 30, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
December 28, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
December 19, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
December 10, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
December 4, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
December 2, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 18, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 12, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 20, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 26, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 22, 2025Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 22, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 11, 2025Money transfer, virtual currency, or money serviceOther transaction problemClosed with explanationconsumerfinance.gov
August 11, 2025Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
August 5, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 21, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
June 27, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 24, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 29, 2025Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
May 27, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 11, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 9, 2025Money transfer, virtual currency, or money serviceMoney was not available when promisedClosed with explanationconsumerfinance.gov
February 5, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 4, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing issueClosed with explanationconsumerfinance.gov
January 21, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
January 21, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 20, 2024Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
December 20, 2024Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
December 19, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.