Data / Consumer complaints / Total Auto Finance
Total Auto Finance: 18 CFPB complaints, last 3 years
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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.
Total Auto Finance drew 18 consumer complaints in the CFPB database in the three years to November 9, 2026, and 29 since 2021. The largest group, 8, was about vehicle loan or lease, and the most common issue was “Managing the loan or lease” with 5. The company responded on time to 55.6% of the complaints, and 0.0% closed with monetary or other relief.
The request: Watch Total Auto Finance: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.
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- 18Complaints, last 3 years
- 29Complaints, all years
- 55.6%Responded on time
- 0.0%Closed with relief
- 3Products
- Jun 8, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 9 | 1 |
| 2025 | 3 |
| 2024 | 13 |
| 2023 | 9 |
| 2022 | 1 |
| 2021 | 2 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Vehicle loan or lease | 8 | 44.4% |
| Credit reporting or other personal consumer reports | 7 | 38.9% |
| Debt collection | 3 | 16.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing the loan or lease | 5 | 27.8% |
| Incorrect information on your report | 4 | 22.2% |
| Improper use of your report | 2 | 11.1% |
| Repossession | 2 | 11.1% |
| Attempts to collect debt not owed | 1 | 5.6% |
| False statements or representation | 1 | 5.6% |
| Problem with a company's investigation into an existing problem | 1 | 5.6% |
| Problem with fraud alerts or security freezes | 1 | 5.6% |
| Took or threatened to take negative or legal action | 1 | 5.6% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 17 | 94.4% |
| Untimely response | 1 | 5.6% |
States
| State | Complaints | Share |
|---|---|---|
| Maryland | 10 | 55.6% |
| District of Columbia | 4 | 22.2% |
| Virginia | 4 | 22.2% |
Latest 18 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| June 8, 2026 | Vehicle loan or lease | Managing the loan or lease | Untimely response | consumerfinance.gov |
| February 3, 2025 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| January 11, 2025 | Credit reporting or other personal consumer reports | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| January 10, 2025 | Vehicle loan or lease | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| December 19, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 15, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 20, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 20, 2024 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 12, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 21, 2024 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| May 29, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 22, 2024 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| February 27, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 15, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 14, 2024 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| February 14, 2024 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| January 28, 2024 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| November 17, 2023 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Vehicle loan or lease complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Consumer complaints in Maryland
- Consumer complaints in Virginia
- Consumer complaints in District of Columbia
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.