Data / Consumer complaints / The CMI Group, Inc.
The CMI Group, Inc.: 565 CFPB consumer complaints in the last 3 years
The CMI Group, Inc. drew 565 consumer complaints in the CFPB database in the three years to November 6, 2026, and 3,090 since 2013. The largest group, 418, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 241. The company responded on time to 99.8% of the complaints, and 68.5% closed with monetary or other relief.
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- 565Complaints, last 3 years
- 3,090Complaints, all years
- 99.8%Responded on time
- 68.5%Closed with relief
- 4Products
- Oct 31, 2024Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2024 | 502 |
| 2023 | 409 |
| 2022 | 371 |
| 2021 | 404 |
| 2020 | 296 |
| 2019 | 199 |
| 2018 | 179 |
| 2017 | 202 |
| 2016 | 160 |
| 2015 | 151 |
| 2014 | 173 |
| 2013 | 44 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 418 | 74% |
| Credit reporting or other personal consumer reports | 137 | 24.2% |
| Debt or credit management | 8 | 1.4% |
| Credit card | 2 | 0.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 241 | 42.7% |
| Written notification about debt | 116 | 20.5% |
| Improper use of your report | 56 | 9.9% |
| Incorrect information on your report | 54 | 9.6% |
| False statements or representation | 26 | 4.6% |
| Problem with a company's investigation into an existing problem | 26 | 4.6% |
| Took or threatened to take negative or legal action | 16 | 2.8% |
| Communication tactics | 11 | 1.9% |
| Electronic communications | 5 | 0.9% |
| Credit monitoring or identity theft protection services | 3 | 0.5% |
| Problem with customer service | 3 | 0.5% |
| Threatened to contact someone or share information improperly | 3 | 0.5% |
| Confusing or misleading advertising or marketing | 2 | 0.4% |
| Unauthorized withdrawals or charges | 2 | 0.4% |
| Didn't provide services promised | 1 | 0.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with non-monetary relief | 387 | 68.5% |
| Closed with explanation | 177 | 31.3% |
| Untimely response | 1 | 0.2% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 108 | 19.1% |
| Georgia | 69 | 12.2% |
| Florida | 57 | 10.1% |
| California | 50 | 8.8% |
| Louisiana | 30 | 5.3% |
| Illinois | 28 | 5% |
| Michigan | 19 | 3.4% |
| Nevada | 18 | 3.2% |
| Ohio | 13 | 2.3% |
| Arizona | 11 | 1.9% |
| Pennsylvania | 11 | 1.9% |
| Tennessee | 11 | 1.9% |
| Virginia | 11 | 1.9% |
| New York | 10 | 1.8% |
| South Carolina | 10 | 1.8% |
| Arkansas | 9 | 1.6% |
| North Carolina | 9 | 1.6% |
| Alabama | 8 | 1.4% |
| Missouri | 8 | 1.4% |
| Maryland | 7 | 1.2% |
| Washington | 7 | 1.2% |
| Wisconsin | 7 | 1.2% |
| Indiana | 5 | 0.9% |
| Kansas | 5 | 0.9% |
| Colorado | 4 | 0.7% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 31, 2024 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| October 22, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 21, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 20, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 19, 2024 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| October 16, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 14, 2024 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| October 13, 2024 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| October 11, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| October 11, 2024 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 8, 2024 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| October 2, 2024 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 1, 2024 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| September 30, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 29, 2024 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| September 28, 2024 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 25, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 24, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 23, 2024 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| September 21, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 20, 2024 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| September 20, 2024 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| September 18, 2024 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 18, 2024 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 16, 2024 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| September 14, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 14, 2024 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 13, 2024 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| September 13, 2024 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 13, 2024 | Debt collection | Electronic communications | Closed with non-monetary relief | consumerfinance.gov |
| September 13, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| September 11, 2024 | Debt collection | Written notification about debt | Closed with non-monetary relief | consumerfinance.gov |
| September 11, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| September 10, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| September 9, 2024 | Debt collection | Communication tactics | Closed with non-monetary relief | consumerfinance.gov |
| September 9, 2024 | Debt collection | Communication tactics | Closed with non-monetary relief | consumerfinance.gov |
| September 9, 2024 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| September 9, 2024 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| September 8, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 8, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 7, 2024 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 7, 2024 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| September 7, 2024 | Debt collection | False statements or representation | Closed with non-monetary relief | consumerfinance.gov |
| September 6, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| September 6, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| September 6, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 5, 2024 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| September 5, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| September 5, 2024 | Debt or credit management | Unauthorized withdrawals or charges | Closed with non-monetary relief | consumerfinance.gov |
| September 5, 2024 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt or credit management complaints
- Every company with Credit card complaints
- Consumer complaints in Texas
- Consumer complaints in Georgia
- Consumer complaints in Florida
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.