Data / Consumer complaints / State Bankshares, Inc.
State Bankshares, Inc.: 53 CFPB consumer complaints in the last 3 years
State Bankshares, Inc. drew 53 consumer complaints in the CFPB database in the three years to November 6, 2026, and 59 since 2023. The largest group, 25, was about mortgage, and the most common issue was “Trouble during payment process” with 19. The company responded on time to 100.0% of the complaints, and 7.5% closed with monetary or other relief. The CFPB records the company as STATE BANKSHARES, INC..
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- 53Complaints, last 3 years
- 59Complaints, all years
- 100.0%Responded on time
- 7.5%Closed with relief
- 7Products
- Aug 3, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 22 |
| 2025 | 14 |
| 2024 | 14 |
| 2023 | 9 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Mortgage | 25 | 47.2% |
| Checking or savings account | 17 | 32.1% |
| Debt collection | 6 | 11.3% |
| Credit reporting or other personal consumer reports | 2 | 3.8% |
| Credit card | 1 | 1.9% |
| Prepaid card | 1 | 1.9% |
| Vehicle loan or lease | 1 | 1.9% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Trouble during payment process | 19 | 35.8% |
| Managing an account | 12 | 22.6% |
| Attempts to collect debt not owed | 3 | 5.7% |
| Problem caused by your funds being low | 3 | 5.7% |
| Took or threatened to take negative or legal action | 3 | 5.7% |
| Applying for a mortgage or refinancing an existing mortgage | 2 | 3.8% |
| Incorrect information on your report | 2 | 3.8% |
| Problem with a company's investigation into an existing problem | 2 | 3.8% |
| Struggling to pay mortgage | 2 | 3.8% |
| Closing an account | 1 | 1.9% |
| Fees or interest | 1 | 1.9% |
| Problem with a lender or other company charging your account | 1 | 1.9% |
| Repossession | 1 | 1.9% |
| Trouble using the card | 1 | 1.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 49 | 92.5% |
| Closed with monetary relief | 3 | 5.7% |
| Closed with non-monetary relief | 1 | 1.9% |
States
| State | Complaints | Share |
|---|---|---|
| Minnesota | 32 | 60.4% |
| North Dakota | 4 | 7.5% |
| Arizona | 3 | 5.7% |
| Florida | 2 | 3.8% |
| Kansas | 2 | 3.8% |
| California | 1 | 1.9% |
| Georgia | 1 | 1.9% |
| Kentucky | 1 | 1.9% |
| North Carolina | 1 | 1.9% |
| New Jersey | 1 | 1.9% |
| New Mexico | 1 | 1.9% |
| New York | 1 | 1.9% |
| Ohio | 1 | 1.9% |
| Wisconsin | 1 | 1.9% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| August 3, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 30, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 6, 2026 | Mortgage | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| June 2, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| April 24, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 22, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 14, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 8, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 20, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| March 18, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| March 14, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| March 4, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 28, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| February 18, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| February 6, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| February 6, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| January 14, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| November 12, 2025 | Mortgage | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| October 26, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| October 6, 2025 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| October 1, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 21, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 29, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| July 8, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| June 14, 2025 | Mortgage | Trouble during payment process | Closed with non-monetary relief | consumerfinance.gov |
| June 6, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| May 27, 2025 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| May 2, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 14, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| January 27, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with monetary relief | consumerfinance.gov |
| January 14, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| December 8, 2024 | Prepaid card | Trouble using the card | Closed with explanation | consumerfinance.gov |
| October 28, 2024 | Credit card | Fees or interest | Closed with explanation | consumerfinance.gov |
| September 16, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 27, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 25, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 12, 2024 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| June 5, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| May 25, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 15, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| March 1, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 21, 2024 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| February 7, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 31, 2024 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| January 20, 2024 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Mortgage complaints
- Every company with Checking or savings account complaints
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Consumer complaints in Minnesota
- Consumer complaints in North Dakota
- Consumer complaints in Arizona
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.