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Data / Consumer complaints / ShoulderTap Technologies, Inc. d/b/a Fizz

ShoulderTap Technologies, Inc. d/b/a Fizz: 52 CFPB consumer complaints in the last 3 years

ShoulderTap Technologies, Inc. d/b/a Fizz drew 52 consumer complaints in the CFPB database in the three years to November 6, 2026, and 52 since 2025. The largest group, 25, was about credit card, and the most common issue was “Incorrect information on your report” with 15. The company responded on time to 67.3% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every credit card companyGet credit card in California
  • 52Complaints, last 3 years
  • 52Complaints, all years
  • 67.3%Responded on time
  • 0.0%Closed with relief
  • 7Products
  • Jul 20, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 634
202518

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit card2548.1%
Credit reporting or other personal consumer reports1325%
Debt collection59.6%
Checking or savings account47.7%
Debt or credit management23.8%
Money transfer, virtual currency, or money service23.8%
Prepaid card11.9%

Issues

IssueComplaintsShare
Incorrect information on your report1528.8%
Problem when making payments59.6%
Problem with a purchase shown on your statement47.7%
Closing your account35.8%
Getting a credit card35.8%
Other features, terms, or problems35.8%
Struggling to pay your bill35.8%
Took or threatened to take negative or legal action35.8%
Problem with a lender or other company charging your account23.8%
Attempts to collect debt not owed11.9%
Closing an account11.9%
Communication tactics11.9%
Confusing or misleading advertising or marketing11.9%
Confusing or missing disclosures11.9%
Improper use of your report11.9%
Problem caused by your funds being low11.9%
Problem with a purchase or transfer11.9%
Trouble using your card11.9%
Unauthorized transactions or other transaction problem11.9%
Unauthorized withdrawals or charges11.9%

How the company responded

Company responseComplaintsShare
Closed with explanation3567.3%
Untimely response1732.7%

States

StateComplaintsShare
California1426.9%
Texas815.4%
Georgia611.5%
Florida35.8%
North Carolina35.8%
Pennsylvania35.8%
Indiana23.8%
Maryland23.8%
New York23.8%
South Carolina23.8%
Alabama11.9%
Colorado11.9%
Michigan11.9%
Missouri11.9%
Nevada11.9%
Ohio11.9%
Oregon11.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
July 20, 2026Credit cardStruggling to pay your billUntimely responseconsumerfinance.gov
July 10, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
June 12, 2026Credit cardClosing your accountUntimely responseconsumerfinance.gov
June 10, 2026Credit cardProblem with a purchase shown on your statementUntimely responseconsumerfinance.gov
June 8, 2026Credit cardIncorrect information on your reportUntimely responseconsumerfinance.gov
May 27, 2026Credit cardOther features, terms, or problemsUntimely responseconsumerfinance.gov
May 19, 2026Checking or savings accountClosing an accountUntimely responseconsumerfinance.gov
May 15, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
May 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
May 11, 2026Credit cardOther features, terms, or problemsUntimely responseconsumerfinance.gov
May 6, 2026Checking or savings accountProblem with a lender or other company charging your accountUntimely responseconsumerfinance.gov
May 4, 2026Credit cardTrouble using your cardUntimely responseconsumerfinance.gov
April 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
April 24, 2026Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
April 19, 2026Checking or savings accountProblem caused by your funds being lowUntimely responseconsumerfinance.gov
April 16, 2026Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
April 13, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 27, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
March 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
March 18, 2026Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
March 13, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
March 10, 2026Money transfer, virtual currency, or money serviceUnauthorized transactions or other transaction problemClosed with explanationconsumerfinance.gov
March 3, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
March 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 25, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 11, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov
February 6, 2026Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 26, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
January 22, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 8, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 6, 2026Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
January 2, 2026Prepaid cardProblem with a purchase or transferClosed with explanationconsumerfinance.gov
December 27, 2025Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
December 20, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
December 19, 2025Debt or credit managementUnauthorized withdrawals or chargesClosed with explanationconsumerfinance.gov
December 13, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 12, 2025Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
December 9, 2025Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
November 30, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
November 26, 2025Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
November 14, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 12, 2025Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
October 15, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 13, 2025Money transfer, virtual currency, or money serviceConfusing or misleading advertising or marketingClosed with explanationconsumerfinance.gov
October 12, 2025Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
September 26, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 18, 2025Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
September 17, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.