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Data / Consumer complaints / SecureNet Loan Services LLC

SecureNet Loan Services LLC: 19 CFPB complaints

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

SecureNet Loan Services LLC drew 19 consumer complaints in the CFPB database in the three years to November 9, 2026, and 21 since 2023. The largest group, 16, was about mortgage, and the most common issue was “Trouble during payment process” with 14. The company responded on time to 78.9% of the complaints, and 36.8% closed with monetary or other relief.

The request: Watch SecureNet Loan Services LLC: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.

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  • 19Complaints, last 3 years
  • 21Complaints, all years
  • 78.9%Responded on time
  • 36.8%Closed with relief
  • 2Products
  • Sep 18, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 94
202514
20241
20232

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage1684.2%
Credit reporting or other personal consumer reports315.8%

Issues

IssueComplaintsShare
Trouble during payment process1473.7%
Incorrect information on your report210.5%
Struggling to pay mortgage210.5%
Problem with a company's investigation into an existing problem15.3%

How the company responded

Company responseComplaintsShare
Closed with explanation1157.9%
Closed with non-monetary relief736.8%
Untimely response15.3%

States

StateComplaintsShare
Texas19100%

Latest 19 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 18, 2026MortgageStruggling to pay mortgageUntimely responseconsumerfinance.gov
March 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 27, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
February 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 21, 2025MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
July 10, 2025MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
June 27, 2025MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
June 17, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 5, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 4, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 4, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 2, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 2, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 7, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 6, 2025MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
March 8, 2025MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
February 25, 2025MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
February 24, 2025MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
July 9, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.