Skip to the page
Get started free

Data / Consumer complaints / Randolph-Brooks Federal Credit Union / Vehicle loan or lease

Randolph-Brooks Federal Credit Union: 56 CFPB complaints about vehicle loan or lease, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Randolph-Brooks Federal Credit Union drew 56 consumer complaints about vehicle loan or lease in the CFPB database in the three years to November 6, 2026, 10.4% of its 536 complaints in that time. The most common issue was “Managing the loan or lease”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.

The request: Watch Randolph-Brooks Federal Credit Union: each new CFPB complaint about vehicle loan or lease by issue, with the date and the company response. $10 of work on sign-up, no card.

Watch this company's complaintsGet every company for this productGet vehicle loan or lease in Texas

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 56Complaints, last 3 years
  • 10.4%Share of the company's complaints
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • Oct 16, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20263358.9%
12 months to Nov 6, 20251221.4%
12 months to Nov 6, 20241119.6%

Issues

IssueComplaintsShare
Managing the loan or lease1628.6%
Repossession1425%
Getting a loan or lease1323.2%
Problems at the end of the loan or lease712.5%
Incorrect information on your report35.4%
Struggling to pay your loan23.6%
Problem with a company's investigation into an existing problem11.8%

How the company responded

Company responseComplaintsShare
Closed with explanation5191.1%
In progress58.9%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas5191.1%
Arizona11.8%
Georgia11.8%
Montana11.8%
New Jersey11.8%
Nevada11.8%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 16, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
October 13, 2026Vehicle loan or leaseGetting a loan or leaseIn progressconsumerfinance.gov
September 30, 2026Vehicle loan or leaseGetting a loan or leaseIn progressconsumerfinance.gov
September 24, 2026Vehicle loan or leaseManaging the loan or leaseIn progressconsumerfinance.gov
September 2, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
August 27, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
August 14, 2026Vehicle loan or leaseProblems at the end of the loan or leaseIn progressconsumerfinance.gov
August 10, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
July 29, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
July 17, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
May 29, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
May 14, 2026Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov
May 11, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
May 3, 2026Vehicle loan or leaseIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 28, 2026Vehicle loan or leaseProblems at the end of the loan or leaseClosed with explanationconsumerfinance.gov
April 28, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
April 23, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
April 22, 2026Vehicle loan or leaseProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 15, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
April 14, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
March 24, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
March 17, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
March 5, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
February 17, 2026Vehicle loan or leaseIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 31, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.