Data / Consumer complaints / PulteGroup, Inc. / Mortgage
PulteGroup, Inc.: 49 CFPB complaints about mortgage, last 3 years
PulteGroup, Inc. drew 49 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 90.7% of its 54 complaints in that time. The most common issue was “Closing on a mortgage”. The company responded on time to 98.0% of them, and 4.1% closed with monetary or other relief.
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- 49Complaints, last 3 years
- 90.7%Share of the company's complaints
- 98.0%Responded on time
- 4.1%Closed with relief
- Sep 28, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 18 | 36.7% |
| 12 months to Nov 6, 2025 | 13 | 26.5% |
| 12 months to Nov 6, 2024 | 18 | 36.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Closing on a mortgage | 31 | 63.3% |
| Applying for a mortgage or refinancing an existing mortgage | 14 | 28.6% |
| Trouble during payment process | 4 | 8.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 47 | 95.9% |
| Closed with monetary relief | 2 | 4.1% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Florida | 13 | 26.5% |
| Texas | 9 | 18.4% |
| North Carolina | 6 | 12.2% |
| Ohio | 4 | 8.2% |
| Minnesota | 3 | 6.1% |
| California | 2 | 4.1% |
| Kentucky | 2 | 4.1% |
| Maryland | 2 | 4.1% |
| Tennessee | 2 | 4.1% |
| Arizona | 1 | 2% |
| Massachusetts | 1 | 2% |
| Nevada | 1 | 2% |
| New York | 1 | 2% |
| South Carolina | 1 | 2% |
| Virginia | 1 | 2% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 28, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| July 29, 2026 | Mortgage | Closing on a mortgage | Closed with monetary relief | consumerfinance.gov |
| July 16, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| July 13, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| June 29, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| June 18, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| May 31, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| May 20, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| May 11, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| April 29, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| April 21, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| March 10, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| February 26, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| February 11, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| December 6, 2025 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| November 21, 2025 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| November 12, 2025 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| October 12, 2025 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| August 4, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 16, 2025 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| July 10, 2025 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| June 20, 2025 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| June 9, 2025 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| June 6, 2025 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
Also on SpecStream
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.