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Data / Consumer complaints / Metro Collection Service Inc.

Metro Collection Service Inc.: 96 CFPB consumer complaints in the last 3 years

Metro Collection Service Inc. drew 96 consumer complaints in the CFPB database in the three years to November 6, 2026, and 185 since 2014. The largest group, 74, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 24. The company responded on time to 99.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Colorado
  • 96Complaints, last 3 years
  • 185Complaints, all years
  • 99.0%Responded on time
  • 0.0%Closed with relief
  • 5Products
  • Nov 3, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 636
202525
202434
202311
20227
202112
20205
20197
20188
201711
201612
201510
20147

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection7477.1%
Credit reporting or other personal consumer reports1919.8%
Credit card11%
Debt or credit management11%
Vehicle loan or lease11%

Issues

IssueComplaintsShare
Attempts to collect debt not owed2425%
False statements or representation2222.9%
Written notification about debt1717.7%
Incorrect information on your report1010.4%
Took or threatened to take negative or legal action1010.4%
Problem with a company's investigation into an existing problem77.3%
Improper use of your report33.1%
Confusing or missing disclosures11%
Repossession11%
Threatened to contact someone or share information improperly11%

How the company responded

Company responseComplaintsShare
Closed with explanation96100%

States

StateComplaintsShare
Colorado4951%
Tennessee1010.4%
Texas88.3%
Florida77.3%
South Carolina66.2%
Louisiana44.2%
Oregon33.1%
Georgia22.1%
Oklahoma22.1%
Alabama11%
Minnesota11%
New Jersey11%
New York11%
Washington11%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 3, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 11, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 31, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 31, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 8, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 6, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 2, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 2, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 2, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
May 20, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 11, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 7, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 23, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 21, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 15, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 10, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 6, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 6, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 3, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 22, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 21, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 8, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 21, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 19, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 13, 2025Credit cardIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 11, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 27, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 30, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 31, 2025Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
August 26, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 21, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 8, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 22, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 22, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 15, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 2, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.