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Data / Consumer complaints / Merchants Adjustment Service, Inc.

Merchants Adjustment Service, Inc.: 238 CFPB consumer complaints in the last 3 years

Merchants Adjustment Service, Inc. drew 238 consumer complaints in the CFPB database in the three years to November 6, 2026, and 493 since 2015. The largest group, 167, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 75. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 238Complaints, last 3 years
  • 493Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Nov 4, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 657
2025111
202465
202335
202251
202161
202039
201924
201827
20176
201613
20154

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Attempts to collect debt not owed7531.5%
Incorrect information on your report3615.1%
Took or threatened to take negative or legal action3213.4%
Written notification about debt2811.8%
False statements or representation208.4%
Improper use of your report187.6%
Problem with a company's investigation into an existing problem166.7%
Communication tactics72.9%
Electronic communications31.3%
Threatened to contact someone or share information improperly20.8%
Opening an account10.4%

How the company responded

Company responseComplaintsShare
Closed with explanation238100%

States

StateComplaintsShare
Alabama7832.8%
South Carolina5623.5%
Georgia218.8%
Florida198%
Mississippi187.6%
Louisiana83.4%
Texas83.4%
Kansas72.9%
North Carolina72.9%
Kentucky62.5%
Michigan31.3%
Illinois20.8%
Tennessee20.8%
Missouri10.4%
New York10.4%
Ohio10.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 4, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 31, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 27, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 14, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 12, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
August 12, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 25, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 24, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 24, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 16, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 14, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 30, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 29, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 25, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 23, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 20, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 10, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
June 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 4, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 26, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 25, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 14, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 20, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
April 16, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 14, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 3, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 1, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 27, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
March 7, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 3, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 3, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 1, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 19, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 5, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 28, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.