Data / Consumer complaints / Loan South Finance & Tax Service of Troy, LLC
Loan South Finance & Tax Service of Troy, LLC: 65 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
Loan South Finance & Tax Service of Troy, LLC drew 65 consumer complaints in the CFPB database in the three years to November 6, 2026, and 81 since 2020. The largest group, 32, was about debt collection, and the most common issue was “Incorrect information on your report” with 11. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
The request: Watch Loan South Finance & Tax Service of Troy, LLC: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 65Complaints, last 3 years
- 81Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 3Products
- Oct 23, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 29 |
| 2025 | 24 |
| 2024 | 10 |
| 2023 | 14 |
| 2021 | 1 |
| 2020 | 3 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 32 | 49.2% |
| Payday loan, title loan, personal loan, or advance loan | 18 | 27.7% |
| Credit reporting or other personal consumer reports | 15 | 23.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 11 | 16.9% |
| Attempts to collect debt not owed | 9 | 13.8% |
| Took or threatened to take negative or legal action | 9 | 13.8% |
| Struggling to pay your loan | 8 | 12.3% |
| Communication tactics | 7 | 10.8% |
| Improper use of your report | 4 | 6.2% |
| Problem when making payments | 4 | 6.2% |
| Written notification about debt | 3 | 4.6% |
| False statements or representation | 2 | 3.1% |
| Problem with a company's investigation into an existing problem | 2 | 3.1% |
| Problem with the payoff process at the end of the loan | 2 | 3.1% |
| Threatened to contact someone or share information improperly | 2 | 3.1% |
| Charged fees or interest you didn't expect | 1 | 1.5% |
| Problem with additional add-on products or services | 1 | 1.5% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 65 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 20 | 30.8% |
| Georgia | 19 | 29.2% |
| Alabama | 12 | 18.5% |
| Tennessee | 12 | 18.5% |
| Mississippi | 1 | 1.5% |
| Oregon | 1 | 1.5% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 23, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 31, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 28, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 8, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
| July 12, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| July 3, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| June 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| June 19, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 31, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 25, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| May 12, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 29, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 18, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| March 16, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| March 11, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| March 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| March 6, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| March 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 11, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| January 22, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 21, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 12, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 30, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 3, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 15, 2025 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 30, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 18, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 18, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 17, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 10, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 8, 2025 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| August 18, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 4, 2025 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| July 23, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| July 22, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 7, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 6, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| May 19, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 17, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| April 11, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 5, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| February 18, 2025 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| February 18, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Consumer complaints in Texas
- Consumer complaints in Georgia
- Consumer complaints in Alabama
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.