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Data / Consumer complaints / Jana Ferrell & Associates LLC

Jana Ferrell & Associates LLC: 27 CFPB complaints

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Jana Ferrell & Associates LLC drew 27 consumer complaints in the CFPB database in the three years to November 9, 2026, and 65 since 2014. The largest group, 25, was about debt collection, and the most common issue was “Took or threatened to take negative or legal action” with 11. The company responded on time to 48.1% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Jana Ferrell & Associates LLC: each new CFPB complaint by product and issue, with the date and the company response.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 27Complaints, last 3 years
  • 65Complaints, all years
  • 48.1%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Sep 21, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 99
20258
20248
20235
202210
20216
20201
20193
20185
20173
20163
20152
20142

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Took or threatened to take negative or legal action1140.7%
Attempts to collect debt not owed725.9%
Written notification about debt414.8%
Threatened to contact someone or share information improperly27.4%
False statements or representation13.7%
Getting a credit card13.7%
Improper use of your report13.7%

How the company responded

Company responseComplaintsShare
Closed with explanation2074.1%
Untimely response725.9%

States

StateComplaintsShare
Oklahoma2281.5%
Texas414.8%
Arizona13.7%

Latest 27 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 21, 2026Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
July 28, 2026Debt collectionThreatened to contact someone or share information improperlyUntimely responseconsumerfinance.gov
May 28, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
April 6, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
March 27, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
March 25, 2026Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
March 23, 2026Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
February 2, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 7, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
December 29, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
December 26, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
December 2, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 14, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 14, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 14, 2025Credit cardGetting a credit cardClosed with explanationconsumerfinance.gov
May 8, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 6, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 25, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 23, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 17, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 30, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 17, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 7, 2024Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
April 23, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 13, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
December 22, 2023Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
December 5, 2023Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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