Skip to the page
Get started free

Data / Consumer complaints / Io, Inc.

Io, Inc.: 245 CFPB consumer complaints in the last 3 years

Io, Inc. drew 245 consumer complaints in the CFPB database in the three years to November 6, 2026, and 773 since 2013. The largest group, 193, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 100. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Texas
  • 245Complaints, last 3 years
  • 773Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Oct 14, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 684
202599
202457
202343
202272
2021124
202071
201956
201846
201752
201632
201521
201415
20131

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection19378.8%
Credit reporting or other personal consumer reports4920%
Debt or credit management31.2%

Issues

IssueComplaintsShare
Attempts to collect debt not owed10040.8%
Written notification about debt3715.1%
False statements or representation2911.8%
Took or threatened to take negative or legal action2510.2%
Incorrect information on your report218.6%
Problem with a company's investigation into an existing problem187.3%
Improper use of your report104.1%
Communication tactics20.8%
Confusing or missing disclosures10.4%
Didn't provide services promised10.4%
Unauthorized withdrawals or charges10.4%

How the company responded

Company responseComplaintsShare
Closed with explanation245100%

States

StateComplaintsShare
Texas7329.8%
Virginia7329.8%
Maryland3213.1%
Pennsylvania3112.7%
Georgia166.5%
District of Columbia31.2%
Florida31.2%
New York31.2%
South Carolina31.2%
North Carolina20.8%
Tennessee20.8%
Kentucky10.4%
Missouri10.4%
New Jersey10.4%
Rhode Island10.4%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 14, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 11, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 27, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 23, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 26, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 24, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 21, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 30, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 22, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 19, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 15, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 14, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 10, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 27, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 24, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 10, 2026Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
June 9, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 1, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 22, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 20, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 6, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 15, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 5, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
April 4, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.